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Try Setanta Sports Pack for the month of December for €1!

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Comments

  • #542
    joeKel73
    Closed Accounts Posts: 3,689 ✭✭✭joeKel73


    Emailed correspondence@setanta.com and got a confirmation email in 7 minutes, nice one.


  • #543
    DUBLIN_person
    Registered Users Posts: 245 ✭✭DUBLIN_person


    Just on hold on the phone now, and a message was played saying they will accept email cancellation today... Just for those who were wondering if it was just yesterday.


  • #544
    Student2014
    Registered Users Posts: 48 ✭Student2014


    DUBLIN_person wrote: »
    Just on hold on the phone now, and a message was played saying they will accept email cancellation today... Just for those who were wondering if it was just yesterday.

    Let us know if you get an offer to stay. :)


  • #545
    DUBLIN_person
    Registered Users Posts: 245 ✭✭DUBLIN_person


    Student2014 wrote: »
    Let us know if you get an offer to stay. :)

    18 mins on hold, 1minute through on the phone, was offered the offer and took it


  • #546
    shamcfc
    Registered Users Posts: 106 ✭✭shamcfc


    DUBLIN_person wrote: »
    18 mins on hold, 1minute through on the phone, was offered the offer and took it

    18 mins must be the magic number got through as well after bang on 18mins, was offered the deal and took it


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  • #547
    trebormurf
    Registered Users Posts: 84 ✭✭trebormurf


    On hold yest for 16mins. Call eventually answered & offered deal straightaway. 18mins total also.


  • #548
    vienne86
    Registered Users Posts: 17,073 ✭✭✭✭vienne86


    shamcfc wrote: »
    18 mins must be the magic number got through as well after bang on 18mins, was offered the deal and took it

    18 was the magic number for me yesterday too.....that was the number of times I rang just to get into the queue! Delighted with the deal though!


  • #549
    Crackity Jones
    Closed Accounts Posts: 713 ✭✭✭Crackity Jones


    All done and dusted after 13 mins. Offered 9.99 deal straight away. Select 1,1 when dialling. Option 2 just rings out.


  • #550
    Al Capwned
    Registered Users Posts: 5,721 ✭✭✭Al Capwned


    Message on this morning as well about them accepting email cancellations!


  • #551
    kooga
    Registered Users Posts: 2,882 ✭✭✭kooga


    option 1and 1. on hold 17.58 mins.


    heres the offer , so i took it


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  • #552
    Al Capwned
    Registered Users Posts: 5,721 ✭✭✭Al Capwned


    Rang the second number, option 1, then 1 again, and straight away was offered the 9.99 for the three months.
    Took them up on it.

    Total call length was 11 and a half mins.


  • #553
    CJackson
    Closed Accounts Posts: 138 ✭✭CJackson


    Al Capwned wrote: »
    Rang the second number, option 1, then 1 again, and straight away was offered the 9.99 for the three months.
    Took them up on it.

    Total call length was 11 and a half mins.

    +1 on this :) Happy Days!


  • #554
    Student2014
    Registered Users Posts: 48 ✭Student2014


    Got the offer as well, was on phone for 14 minutes in total.

    The guy also mentioned ringing back before the end of February for a possible extension of the offer.


  • #555
    vienne86
    Registered Users Posts: 17,073 ✭✭✭✭vienne86


    Student2014 wrote: »
    Got the offer as well, was on phone for 14 minutes in total.

    The guy also mentioned ringing back before the end of February for a possible extension of the offer.

    Extension? Excellent. They'll probably want to try and keep us all for the summer.


  • #556
    mollymac57
    Registered Users Posts: 168 ✭✭mollymac57


    Has anyone emailed them to get the 3 month offer (or can you only get it over the phone)?


  • #557
    rafi bomb
    Registered Users Posts: 433 ✭✭rafi bomb


    Crackity Jones wrote: »
    All done and dusted after 13 mins. Offered 9.99 deal straight away. Select 1,1 when dialling. Option 2 just rings out.

    what's the number again? Fed up waiting on a reply to the email


  • #558
    muffler
    Registered Users Posts: 45,803 ✭✭✭✭muffler


    rafi bomb wrote: »
    what's the number again? Fed up waiting on a reply to the email
    0818 203040 or what appears to work better for most people is 0818 271400


  • #559
    Dcully
    Moderators, Computer Games Moderators Posts: 14,682 Mod ✭✭✭✭Dcully


    Also got fed up of waiting on email reply so rang them , 12 minute wait ,got offered the €9.99 per month didnt avail.


  • #560
    Rooy
    Registered Users Posts: 863 ✭✭✭Rooy


    emailed yesterday about 3 to cancel , didnt get an email response (yet) , but just checked the channels again just now and they are gone so looks like it was processed.


  • #561
    Dcully
    Moderators, Computer Games Moderators Posts: 14,682 Mod ✭✭✭✭Dcully


    KInda sorry i didnt take up the 9.99 offer for 3 months now, was that just for people cancelling or is it a general offer?


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  • #562
    jantheman91
    Closed Accounts Posts: 1,051 ✭✭✭jantheman91


    Can't get through -20 mins waiting and no replies to my emails.

    Someone in another thread said I was paranoid.....


  • #563
    Jimdagym
    Registered Users Posts: 3,843 ✭✭✭Jimdagym


    jantheman91 wrote: »
    Can't get through -20 mins waiting and no replies to my emails.

    Someone in another thread said I was paranoid.....

    I did, and you are.


  • #564
    rafi bomb
    Registered Users Posts: 433 ✭✭rafi bomb


    jantheman91 wrote: »
    Can't get through -20 mins waiting and no replies to my emails.

    Someone in another thread said I was paranoid.....

    I just used the second number given up there. Pressed option 1 twice and was off the phone in under 10 minutes job done


  • #565
    jantheman91
    Closed Accounts Posts: 1,051 ✭✭✭jantheman91


    Jimdagym wrote: »
    I did, and you are.

    Of course I am.


  • #566
    jod1983
    Registered Users Posts: 300 ✭✭jod1983


    Ive sent 3 emails since yesterday @ 1.30 and all have no reply. Still have the channels.


  • #567
    michael999999
    Banned (with Prison Access) Posts: 7,771 ✭✭✭michael999999


    jod1983 wrote: »
    Ive sent 3 emails since yesterday @ 1.30 and all have no reply. Still have the channels.

    4 e mails and still channels working. I'm going to hold out till 4.30.


  • #568
    RIALTO1
    Registered Users Posts: 672 ✭✭✭RIALTO1


    Ok so just to share my experience.

    Had been on initial offer of €12.99 for 2 months (until start Dec). Rang them at the start of Nov to cancel before it went to €19.99 and took the offer of €12.99 for another 2 months.

    Rang there now (less than 10 min wait) to cancel before went back to €19.99. Offered €12.99 for one more month. Said I had heard of a €9.99 offer. She put me on hold for 60 seconds, and came back with €9.99 for 3 months.

    Case of ringing again before the 30 day mark to repeat.....


  • #569
    Interesting101
    Registered Users Posts: 281 ✭✭Interesting101


    mollymac57 wrote: »
    Has anyone emailed them to get the 3 month offer (or can you only get it over the phone)?


    Yup i posted last night i mailed to cancel but if they gave me offer of 9.99 for 3 months i would go with with that....Got email confirming i had been setup at 9.99 for 3 months


  • #570
    bizz213
    Registered Users Posts: 484 ✭✭bizz213


    did it with second number above pressing 1 twice.. Call took 13.33mins and i got the €9.99 offer. Said call back before April 1st and they would cancel it or offer another price :-)


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  • #571
    vienne86
    Registered Users Posts: 17,073 ✭✭✭✭vienne86


    bizz213 wrote: »
    did it with second number above pressing 1 twice.. Call took 13.33mins and i got the €9.99 offer. Said call back before April 1st and they would cancel it or offer another price :-)

    Before April 1st? I was told to call before end February in order to give a month's notice.

    I have visions of us all meeting again here on boards end February.


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