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Aircoach Dublin-Cork express

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Comments

  • Moderators, Motoring & Transport Moderators Posts: 11,582 Mod ✭✭✭✭devnull


    I agree there are two markets and some people will be disappointed by the change. However at the end of the day it's never going to be economical to run seven services a day between the Town's, when the end to end passengers are going to move to the express service, the yields are just not there, the 5-10 people per coach between the town''s are not enough to sustain eight services a day in each direction with the price of fuel today. There are alternative services available and whoever was running direct, Bus Eireann, GoBus or Aircoach would see consumer shift from indirect to direct routes, which would make the previous services less viable. However he still has a right to air his views.

    However the reaction is somewhat over the top. The attempt to spread mis-information to the press, some of the tweets of which he seems to have removed now, particularly relating to a vast exaggeration of the number of passengers traveling between the town's and also a totally false suggestion that Aircoach is using tax payers money to fund the Cork services but then not doing their bit in return and then trying to pass that idea to the press is someone who is taking the situation too far and either has an axe to grind or there is more to it than meets the eye.

    If he stuck to the facts rather than wild exaggerations I'd be more likely to have more sympathy.


  • Registered Users Posts: 17,541 ✭✭✭✭LXFlyer


    Well perhaps he's not as well informed as the people posting here. People need to remember that most members of the general public don't understand the licensing system.

    One look at some of the rants on the DB Facebook page at some of the changes will tell you that.

    He does need to calm down I agree totally, and he needs to read up on the licensing process and stop putting his own inaccurate spin on the situation, but to suggest its anything more than a rant, is probably going too far. It's more down to ignorance than anything else.


  • Registered Users Posts: 5,309 ✭✭✭dowlingm


    Tragedy wrote: »
    He's ranting and raving at the bit because a private company decided it was uneconomic to service his area with a bus route at the level he desires. So, he wants a private company to provide a loss making service purely to suit his own needs and desires.
    While we can argue about how an individual expresses his/her frustrations, the reality is that many jurisdictions do oblige recipients of public transportation licences to take on duties which aren't necessarily profitable as a quid pro quo, such as route bundling where you get two profitable routes but you have to also operate an unprofitable one to the same level to ensure geographic coverage. Private involvement in public transportation should be reasonably profitable, not a licence to print money.

    Yes, BE will continue to service the towns en route but the reality is that the attraction of Aircoach is the no-change service to DUB, not merely service to Dublin as provided by the 007/008. The NTA should have obliged Aircoach to run at least one mid-morning service (one or more of the 0900/1000/1100) to the regional towns to bring down passengers from transatlantic flights whereas there are now to be only three regional services southbound and the first of those is 1430.


  • Registered Users Posts: 5,309 ✭✭✭dowlingm


    bk wrote: »
    Just goes to show how badly undeserved Cork was.
    Think you meant underserved there. Cork is undeserved, but that's why we want to set up the People's Republic.

    Is it possible that Galway is overserved, by the way? What are loads/yields like?


  • Moderators, Motoring & Transport Moderators Posts: 11,582 Mod ✭✭✭✭devnull


    dowlingm wrote: »
    While we can argue about how an individual expresses his/her frustrations, the reality is that many jurisdictions do oblige recipients of public transportation licences to take on duties which aren't necessarily profitable as a quid pro quo, such as route bundling where you get two profitable routes but you have to also operate an unprofitable one to the same level to ensure geographic coverage.

    Unfortunately this is Ireland and the system here is different to vast amounts of other countries. There are positives and negatives to the current licensing regime but like it or lump it that is the system we currently have. I do agree that bundling of routes would perhaps be a good idea, but the same would have to be put in place for ALL operators not just one rule for the private's and one rule for the state owned companies.

    For instance you can't expect JJ Kavanagh, Dublin Coach, Aircoach etc to have to take on such service bundles, if the same does not apply to Bus Eireann and Dublin Bus, it needs to be applied evenly across the board, especially when pretty much the whole city bus network is funded by the tax payer, apart from the small number of commercial routes that are operated by the CIE companies such as tours, airlink, some coach services etc. The privates would rightly claim that iw would not be a level playing field.
    The NTA should have obliged Aircoach to run at least one mid-morning service (one or more of the 0900/1000/1100) to the regional towns to bring down passengers from transatlantic flights whereas there are now to be only three regional services southbound and the first of those is 1430.

    The NTA cannot influence any private operator to do anything, at the end of the day it's not for the NTA to tell private companies they must continue to run such services as there is nothing with this in regards to the licensing regulations. It is private companies money and where they want to invest it is entirely up to them. If there is a gap in the market, Bus Eireann or others are perfectly entitled to apply to run extra services to fill in the gaps.

    Believe me running such services with 5-10 people on only which is what Aircoach would need to o would be quite heavily loss making - have you seen the price of fuel? And contrary to what some may think, there are not huge profits in the private bus/coach industry, pretty much all of the big operators in Ireland are struggling to break even and in a number of cases are posting losses thanks to the remove of the fuel rebate scheme, fuel prices, and rising insurance costs.
    dowlingm wrote: »
    Think you meant underserved there. Cork is undeserved, but that's why we want to set up the People's Republic.

    Is it possible that Galway is overserved, by the way? What are loads/yields like?

    There's a huge difference between Cork and Galway, traditionally because of the lower distances, and better motorway infrastructure bus passenger numbers between Dublin and Galway have always been higher, especially because of the fact the train speeds between the two cities have been very slow, despite the fact that they are not as far apart as Dublin and Cork.

    Until the improvements to motorways, and the recent addition of express services, the train has been much faster than the bus so the percentage of people taking the train for transport between Cork and Dublin has always been higher simply due to the fact it was much faster, which was reflected in less bus services. That may begin to change now.


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  • Registered Users Posts: 314 ✭✭Kumsheen


    BenShermin wrote: »
    Will it last though? Aircoach have saturated the Dublin to Cork express bus market just like Ryanair done to the flight market a few years ago (and we all know what happened there).
    /QUOTE]

    Have they really saturated the market? Bk has shown that there is still more than double the amount of Coach services on Galway-Dublin.

    You can't just use the existing bus services as an indicator of demand.

    There are X amount of people traveling between Cork and Dublin every day by Car,Rail and Bus.

    I'll argue that Express services will increase the market share for Coaches over the other modes, just like what happened with Galway.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,443 Mod ✭✭✭✭bk


    dowlingm wrote: »
    While we can argue about how an individual expresses his/her frustrations, the reality is that many jurisdictions do oblige recipients of public transportation licences to take on duties which aren't necessarily profitable as a quid pro quo, such as route bundling where you get two profitable routes but you have to also operate an unprofitable one to the same level to ensure geographic coverage. Private involvement in public transportation should be reasonably profitable, not a licence to print money.

    That is a good idea, however it wouldn't be fair to on the one hand subsidise BE, while expecting a private company to do this.

    It is one approach or the other.

    Another approach is to offer a license for each route, with specifics of minimum number of journeys served per day. schedule, etc.

    If a company takes it then great. If not then offer the same contract again, but with a certain x subsidy.
    dowlingm wrote: »
    Is it possible that Galway is overserved, by the way? What are loads/yields like?

    Possibly, but why would the two private companies continue with so many services if they weren't making money, it doesn't make sense.

    Also any time I've seen the Galway buses around Dublin, they often look very busy. They even use double deckers at peak times, so I think they are doing well.


  • Closed Accounts Posts: 450 ✭✭SandyfordGuy


    dowlingm wrote: »
    Yes, BE will continue to service the towns en route but the reality is that the attraction of Aircoach is the no-change service to DUB, not merely service to Dublin as provided by the 007/008. The NTA should have obliged Aircoach to run at least one mid-morning service (one or more of the 0900/1000/1100) to the regional towns to bring down passengers from transatlantic flights whereas there are now to be only three regional services southbound and the first of those is 1430.

    For many years the Aircoach service ran Dublin City Centre to Cork City centre whilst you could change coaches to go to Dublin Airport. People managed it for years until about 2010 but they can't manage it now. Come on, we're making a mountain out of a molehill here.

    The NTA have no business in telling what private operators can and cannot do with there own money as long as it is within the current licensing guidelines, which it is, I don't wee what the problem is. They have somewhat more say over state operators because after all they are getting a large amount of money from every taxpayer in this country and are the dominant operator in the greater Dublin area, just like Bus Eireann operate the majority of inter-urban services, and Irish Rail operate all Rail services.

    And do you honestly think Bus Eireann would sustain the same number of non express services if they got a license rather than being turned down on their initial application? Of course they wouldn't, because just like Aircoach, it'd make the services less viable and express services for any operator, will always result in passenger bleed from non express services, making the non express services less viable. It's just a fact of life.

    People have alternatives with Bus Eireann, it's not like they have no service, if they feel they need an airport link then why not lobby Bus Eireann to extend their own service to the airport on their stoppers. I can't imagine it being turned down. The fact is Aircoach made what is a very good business decision to go for the express market, they new that sooner or later someone would start up a non stop service, and if so there services would become financially not able to support themselves. That is the way the business world works.

    If you don't like it you can always go to China or Russia to see what it is like for a fully state run, communist answer to public transport.


  • Moderators, Motoring & Transport Moderators Posts: 11,582 Mod ✭✭✭✭devnull


    bk wrote: »
    That is a good idea, however it wouldn't be fair to on the one hand subsidise BE, while expecting a private company to do this.

    It is one approach or the other.

    That is pretty much the problem with it. It's one rule for one, and one for another and you can't do that, A level playing field like London would be a better model, but there is no chance of such a system coming in, because for one the unions wouldn't allow it as it would ultimately lead to the break up of both Dublin Bus and Bus Eireann.
    Another approach is to offer a license for each route, with specifics of minimum number of journeys served per day. schedule, etc.

    The trouble with your idea is that it would stifle innovation to a degree, instead of companies being able to propose their own route, the routes would be decided by the NTA

    That is not necessarily a bad idea, but again to be a level playing field you're also going to have to do something with existing services as well, as it gives existing operators a closed shop where they cannot be challenged and much of the improvements to public transport down the year are down to brave thinking and innovation from private companies which have kept the state ones on their toes.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,443 Mod ✭✭✭✭bk


    To be honest, we seem to be assuming that a private company can't run a stopping service profitably.

    However with Citylink running 13 stopping services a day to Galway, in addition to their 18 direct services and JJ Kavanagh running a bunch of stopping services to Limerick, Waterford and Clonmel/Kilkenny, it certainly seems like private companies can profitably run stopping services too.

    Obviously a launch of a competing direct service will make the stopping service less viable, but it is still viable, certainly seems to be in Galway anyway.

    It seems to me that it is more of a case of Aircoach moving around buses to cover the most profitable routes. They also recently cut the number of buses on the Ballinteer, Dalkey and Greystones. I guess it is these buses and buses from the Cork stopping route that have ended up on the new express service.

    So really they probably didn't buy any new buses, just repositioned them. I wonder if in time they will buy some new buses and will increase the stopping timetable again.

    Also note that there are rumours that they are looking to restart the Belfast route. That is a lot of expansion, can't expect them to buy dozens of new buses at the same time.


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  • Moderators, Motoring & Transport Moderators Posts: 11,582 Mod ✭✭✭✭devnull


    bk wrote: »
    To be honest, we seem to be assuming that a private company can't run a stopping service profitably.

    However with Citylink running 13 stopping services a day to Galway, in addition to their 18 direct services and JJ Kavanagh running a bunch of stopping services to Limerick, Waterford and Clonmel/Kilkenny, it certainly seems like private companies can profitably run stopping services too.

    Those services have a lot higher passenger numbers, and in addition the Galway stopping services are somewhat cut back to what they were before, some of the former Bus Eireann route 20 services are now semi-express, whilst GoBus, started out life as NestorLink/Veolia, which dropped all of it's stopping services to concentrate on the non stop services. Citylink also are not operating as many services as they were before the non stop services came on the scene.
    Obviously a launch of a competing direct service will make the stopping service less viable, but it is still viable, certainly seems to be in Galway anyway.

    There is nowhere near the market for 15 stopping services in each direction as there was before the launch of the express services, The previous frequency of stopping services could not be sustained in any shape or form after the launch of express services, there just isn't the demand to satisfy two operators, and with Aircoach carrying much less intermediate traffic than Bus Eireann. Those 5-10 remaining passengers on the indirect services at max are not enough to sustain services on their own, and I don't think there is a market to attract the passengers needed to be viable. Bus Eireann start from a higher loads points of such customers and most of their customers tend to be loyal so will not switch.

    Aircoach virtually pick up no passengers to/from Dublin from Kildare or because that market is sewn up by Dublin Coach who offer a more regular service with cheaper fares. Portlaoise is in a hotel not even in the Town, Urlingford was just made a stop because they stopped there anyway for a break. So generally for the Town's you're looking at traffic from Kildare to Cork and return, plus Abbeyleix (2,500 population), Durrow (900), Cashel (2,500), Mitchelstown (3,000), Fermoy (5,000). They're hardly huge places and are not going to generate such demand to fill 15 coaches a day.

    Galway to Dublin Buses have about three times the stops and such large places as Athlone (7,000), Oranmore (4,000), Loughrea (4,500), Ballinasloe (7,000). Generally they are much bigger town's and more of them, which means you are always going to get more takers for indirect services as quite simply there is much higher population along the route between the two cities meaning more potential customers so you need to take the above into account before comparing Galway and Cork routes because quite frankly there is a huge difference between the places served on each route and their size.
    It seems to me that it is more of a case of Aircoach moving around buses to cover the most profitable routes. They also recently cut the number of buses on the Ballinteer, Dalkey and Greystones. I guess it is these buses and buses from the Cork stopping route that have ended up on the new express service.

    There was small cuts yes, but they were only about 2-3 services a day in each direction and there still is 24 services a day in each direction anyway. From my experience especially on the Dalkey route, the half hours services were sometimes completely empty. You can't go around running services like that, they ran services every half an hour in the morning but if you have one bus at 5:00 50% full and the one half hour later with 1 or two people on it then the 6:00 again around 50% full it's obvious what to do. An hourly frequency is sufficient for those routes - the previous timetables were losing money plain and simple. They're still 24 hour services so nobody is put out.
    So really they probably didn't buy any new buses, just repositioned them. I wonder if in time they will buy some new buses and will increase the stopping timetable again..

    First of all you will find barely any private operator purchases any vehicles. The vast majority of vehicles are leased, even large operators such as JJ Kavanagh, Aircoach and GoBus have an almost fully leased fleet as it allows them to pay for the cost spread over several years. Despite suggestions otherwise, there is not a huge amount of profit being made in the coach business. A decent spec coach costs approx 250,000 euro with some of the better vehicles costing more. There is no operator who has enough of the market and is making enough profit to be able to justify buying so many coaches outright for a price like that. The companies would go bust very quickly and the banks are hardly lending money at the moment and will certainly not allow a company to trade in the red with huge debts for long.

    I still believe that Aircoach have handled the situation with this route badly though and that their lack of marketing is going to cost them in the long run when they will get thrashed by GoBus who will have toilets as there is no chance that Aircoach will have vehicles with toilets now or in the future, plus with the fact that I would say GoBus will not exactly be shy in marketing the fact they have toilets it could be a watershed moment for them, they have made big mistakes with launching this Cork route, with the launch itself and the lack of marketing could prove to be a very expensive mistake. The Belfast news surely cannot be correct, because they'll be on a hiding to nothing there, and with very few spare vehicles and no prospect of more coming in, I would say the timetable will be limited also. Hope they prove me wrong but I doubt it, I think they really need to buck their ideas up to survive.


  • Registered Users Posts: 21 double jeopardy


    Devnull sounds like he is speaking on behalf of Aircoach?what evidence do you have to back your statement saying aircoach will not put coaches on with toilets?you say gobus will take over with the toilets on their coaches??thats big news??when are they starting?surely if gobus were going to operate they would have done so by now?as mentioned in previous post it appears gobus has sought many other operators to join them in the venture butto no avail.who in their right mind will attempt that commercial suicide.first group have deep pockets and are no pushover.they are here to stay wether we like it or not..


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    dowlingm wrote: »
    Think you meant underserved there. Cork is undeserved, but that's why we want to set up the People's Republic.

    Is it possible that Galway is overserved, by the way? What are loads/yields like?

    Galway only has half the trains per day compared to Cork which might explain the extra coach operations.


  • Registered Users Posts: 314 ✭✭Kumsheen


    foggy_lad wrote: »
    Galway only has half the trains per day compared to Cork which might explain the extra coach operations.

    Galway is less than half the population of Cork. So it's logical that there are more people travelling between Cork and Dublin every day.


  • Moderators, Motoring & Transport Moderators Posts: 11,582 Mod ✭✭✭✭devnull


    There appears to have been some small marketing done, it has been mentioned on NewsTalk today, and is on the newstalk website and a quick Google search shows that it is also on one business website, and a couple of small radio stations.

    Good they did something, but they really need to attract the bigger radio stations, the bigger websites and the major newspapers as well as the local ones in Cork to get this to work as I doubt the titles the PR is in are going to be read by many possible customers. Still think their marketing is poor but at least they have done some even if it's not really much.


  • Registered Users Posts: 4,937 ✭✭✭Cool_CM


    I was going to get the 12 o'clock Dublin Direct service from Cork today but it didn't show up. Rang Aircoach to check what was happening but it was the first they had heard of it. In fairness to the girl who was on the phone, she put me on hold and checked. She came back with the answer that there were serious delays on the road and that the driver needed his break. She said that the bus should be there around 12.30.

    That's fair enough, they can't control traffic and drivers need breaks, but there was nobody in Cork to relay this to the crowd of people waiting on the quay.

    In the end, because I was in a hurry and needed to make a train connection in Dublin, I made a quick beeline for the train station fully expecting to be screwed out of a lot of money for not booking in advance. In the end, for some reason, I wasn't. I don't want to derail this thread by talking about Irish Rail so I'll put it somewhere else :)


  • Closed Accounts Posts: 450 ✭✭SandyfordGuy


    After driving for over four hours you are legally required to have a break of at least 45 minutes. I would imagine the 12 o'clock from Cork was the 7.30am from Dublin Airport, normally according to the schedule he's arrive at 11.00am, and then go out again on the bus you were going to get. It allows things to run 15 minutes late without effecting the timetable but of course I guess it was far worse than that this morning. Unfortunately if the driver did not take a break and there was an accident both the company and the driver would be in serious trouble with the authorities. This was not such a problem with the non stopping services as there was a built in break at Urlingford.

    How much did the train cost? Did you say you had switched from the bus or just walk up like a normal customer, I'm just a little curious as a friend took the train and was charged the full price but he didn't mention the bus.

    With regards to the marketing, unfortunately you cannot force any part of the media to print an article about the service, even if they are given a press release from a PR agency, all you can do is send the release out there for people to look and hopefully run a story on. In my experience in dealing with the press in companies I have worked for, there are many reasons that people may not print such story, they can be commercial, for example they have an advertising contract with a competitor, which they do not want to annoy or lose the revenue from, they view the press release as a glorified advertisement, they believe it is not relevant or simply they think by not running an item it enhances their chances of a paid advertisement in their media at a later date. I'm not saying any of these are the case her, but they have happened in other industries.

    The fact a press release has been issued however is proof that unlike what some people have said on here, that the company realises it needs to market the service more and it is all under control and there is no reason to panic, they are likely to wait and see what reception they get from the press now following this release, and the wider online and broadcast radio media, before deciding what their next step will be. You have to remember that Aircoach doesn't have anywhere near the marketing budget and reach of companies such as Irish Rail, Bus Eireann and Dublin Bus, these companies employee a huge amount of office staff in comparison to Aircoach who I would say the number is minimal due to extremely tight margins in the industry.


  • Registered Users Posts: 4,668 ✭✭✭serfboard


    Cool_CM wrote: »
    I was going to get the 12 o'clock Dublin Direct service from Cork today but it didn't show up. Rang Aircoach to check what was happening but it was the first they had heard of it. In fairness to the girl who was on the phone, she put me on hold and checked. She came back with the answer that there were serious delays on the road and that the driver needed his break. She said that the bus should be there around 12.30.

    There were serious delays on the road. The M8 southbound was closed due to a fuel spill.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,443 Mod ✭✭✭✭bk


    With regards to the marketing, unfortunately you cannot force any part of the media to print an article about the service, even if they are given a press release from a PR agency, all you can do is send the release out there for people to look and hopefully run a story on.

    That is why you need to hire a good pr firm. A firm with the right "contacts" with the right journalists and radio stations.
    You have to remember that Aircoach doesn't have anywhere near the marketing budget and reach of companies such as Irish Rail, Bus Eireann and Dublin Bus, these companies employee a huge amount of office staff in comparison to Aircoach who I would say the number is minimal due to extremely tight margins in the industry.

    No one is saying spend a fortune on marketing. Instead use highly targeted gorilla marketing techniques. Pay a couple of students to wear those advertising boards and handing out leaflets about the new service outside the bus and rail station in Cork. Maybe park one of those flat bed trucks with a big ad on it and loud speakers outside the same.

    It really isn't brain surgery.


  • Registered Users Posts: 4,937 ✭✭✭Cool_CM


    After driving for over four hours you are legally required to have a break of at least 45 minutes. I would imagine the 12 o'clock from Cork was the 7.30am from Dublin Airport, normally according to the schedule he's arrive at 11.00am, and then go out again on the bus you were going to get. It allows things to run 15 minutes late without effecting the timetable but of course I guess it was far worse than that this morning. Unfortunately if the driver did not take a break and there was an accident both the company and the driver would be in serious trouble with the authorities. This was not such a problem with the non stopping services as there was a built in break at Urlingford.

    How much did the train cost? Did you say you had switched from the bus or just walk up like a normal customer, I'm just a little curious as a friend took the train and was charged the full price but he didn't mention the bus.

    I totally understand that the driver requires a rest and that traffic beyond the control of Aircoach, my only gripe was with the lack of information and the fact that Aircoach themselves didn't seem to know that there was a major delay until I asked about it.

    In the end I ran over to the train station. My travel plans were to initially get the 12 Aircoach service and either the 16.00 or 17.05 train to Carrick on Shannon. Between return Aircoach and train tickets without booking in advance/having a student or railcard that would normally come to €64. (€22 Aircoach Return + €42 Adult Open Return).

    An Adult Open Return from Cork to Dublin costs €77 at the station, so I was expecting to get royally screwed for a return to Carrick on Shannon. The woman behind the desk tool a while to find the code and gave me an Open Return Economy 2 ticket for €45.20. Obviously this was a great price, but I double checked with her as to whether or not it was the right price and she confirmed that it was. It also includes Luas/DB feeder service to Connolly.

    Just to make sure, I checked with the ticket inspector before i boarded the train and he said it was grand.

    I didn't mention the bus, didn't have any form of card that would entitle me to a discount but this was the price that I paid.


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  • Registered Users Posts: 5,309 ✭✭✭dowlingm


    Cool_CM wrote: »
    I was going to get the 12 o'clock Dublin Direct service from Cork today but it didn't show up.
    [snip]
    there was nobody in Cork to relay this to the crowd of people waiting on the quay.
    That's why I think all licenced long distance services serving Cork City Centre should be accommodated in Parnell Place with the City, not CIE, managing the facility and companies operating more than a given number of services in/out of the facility daily being obliged to have a rep on site to deal with ticketing/luggage/RTPI issues. BE could set up a satellite facility for outer suburban/regional buses displaced to make room, perhaps at the train station or around Albert Quay to be convenient to the South Link while walkable to the city centre.


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    I wish I had got the Aircoach instead of the proxy train tonight! The 8.30 train from cork is being held at mallow for upwards of 30 minutes to connect with a seriously delayed tralee train. This crowd couldn't organise a ride in a brothel! They should take the delayed tralee train to cork and put anyone for Dublin onto the aircoach!

    I can't see them ever doing proper express or even fast stopping services on this route when they don't have the basics learnt yet, the 4 people off the tralee train should have been put in a taxi!


  • Closed Accounts Posts: 58 ✭✭kieran4003


    foggy_lad wrote: »
    I wish I had got the Aircoach instead of the proxy train tonight! The 8.30 train from cork is being held at mallow for upwards of 30 minutes to connect with a seriously delayed tralee train. This crowd couldn't organise a ride in a brothel! They should take the delayed tralee train to cork and put anyone for Dublin onto the aircoach!

    I can't see them ever doing proper express or even fast stopping services on this route when they don't have the basics learnt yet, the 4 people off the tralee train should have been put in a taxi!

    I know it is terrible that there was a delay with a train. Sure Aircoach never run late...oh wait the 12:00 ex Cork was 1/2 hour late today.

    Seriously though, you always come across as having a serious problem with Irish Rail. Look, there may of been a fault with signalling or the train on the Tralee line, This can happen any operator in any country so I do not know why you are insinuating that because of this, Irish Rail cant run a train service. Likewise, even though there was an example of a delay today with Aircoach, that is not their fault, it is difficult for to keep to timetables with traffic. In fairness, all operators on the Cork - Dublin route are very reliable in their services; Aircoach, Bus Eireann & Iarnrod Eireann.


  • Site Banned Posts: 5,904 ✭✭✭parsi


    foggy_lad wrote: »
    I wish I had got the Aircoach instead of the proxy train tonight! The 8.30 train from cork is being held at mallow for upwards of 30 minutes to connect with a seriously delayed tralee train.!

    I'm sure the paying punters on the Tralee train were happy the train was held. I imagine those paying punters who would have been negatively affected by sending the Tralee train off to to Dublin were happy as well.

    Sometimes **** happens. In the past month the M8 has had sections closed down as a result of issues and these closures have affected road services both public and private .


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    parsi wrote: »
    I'm sure the paying punters on the Tralee train were happy the train was held. I imagine those paying punters who would have been negatively affected by sending the Tralee train off to to Dublin were happy as well.

    Sometimes **** happens. In the past month the M8 has had sections closed down as a result of issues and these closures have affected road services both public and private .

    So it is ok to discommode a couple of hundred customers many who missed bus and other connections along the route because the train was unnecessarily half an hour late just to allow 4 passengers board 30 minutes late at mallow? They should have been put in a taxi!


  • Closed Accounts Posts: 4,057 ✭✭✭Tragedy


    kieran4003 wrote: »
    I know it is terrible that there was a delay with a train. Sure Aircoach never run late...oh wait the 12:00 ex Cork was 1/2 hour late today.

    Seriously though, you always come across as having a serious problem with Irish Rail. Look, there may of been a fault with signalling or the train on the Tralee line, This can happen any operator in any country so I do not know why you are insinuating that because of this, Irish Rail cant run a train service. Likewise, even though there was an example of a delay today with Aircoach, that is not their fault, it is difficult for to keep to timetables with traffic. In fairness, all operators on the Cork - Dublin route are very reliable in their services; Aircoach, Bus Eireann & Iarnrod Eireann.
    Aircoaches delay was because of factors completely outside their control.
    Iarnrod Eireanns is usually due to factors they control.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,443 Mod ✭✭✭✭bk


    In fairness foggy_lad does have a point here, alternative arrangements should have been made for the Tralee passengers. A bus or taxi. Irish rail will have to get better at this sort of customer focus in this new very competitive environment.

    Yes also Aircoach needs to do better as well. Yes the bus bring late was outside its control, but they definitely need to have a better process in place to inform customers. Pity there isn't RTPI signs at the stop in Cork.

    Yes ideally Aircoach, Citylink, GoBus etc. should be allowed to operate from the BE bus station.

    But I think there is a wider issue with both of these events. In Ireland with public transport companies there is too much of a blasé attitude. Ah sure we will get you there eventually, what are you complaining about.

    But that isn't good enough in our modern world. People expect it to be on time as they have meetings to make, connections to make, etc. and if the delay is completely unavoidable, then they expect to be informed why in a timely manner.

    The old ways of Irish public transport just aren't good enough anymore.


  • Registered Users Posts: 5,309 ✭✭✭dowlingm


    Tragedy wrote: »
    Aircoaches delay was because of factors completely outside their control.
    Iarnrod Eireanns is usually due to factors they control.
    Like people stealing signalling cable (Waterford line)? Like truck drivers being unable to read low height signs or LAs resurfacing roads to incorrect levels (Loop Line Bridge)?

    Aircoach and its competitors are fortunate in that they only have to worry about drivers and vehicles while being able to slough off any delays due to roads as "beyond their control"

    EDIT: I'm not posting this to blindly defend IE or excuse them. It sounds like a better plan should have been devised for the Kerry delay especially when connecting to a train on a clockface schedule. But I fecking hate blanked statements like the above with little regard for context.


  • Closed Accounts Posts: 4,057 ✭✭✭Tragedy


    dowlingm wrote: »
    Like people stealing signalling cable (Waterford line)? Like truck drivers being unable to read low height signs or LAs resurfacing roads to incorrect levels (Loop Line Bridge)?

    Aircoach and its competitors are fortunate in that they only have to worry about drivers and vehicles while being able to slough off any delays due to roads as "beyond their control"

    EDIT: I'm not posting this to blindly defend IE or excuse them. It sounds like a better plan should have been devised for the Kerry delay especially when connecting to a train on a clockface schedule. But I fecking hate blanked statements like the above with little regard for context.
    Usually. Please do try to understand the meaning of that word before leaping to blindly defend and excuse IE.


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  • Registered Users Posts: 28,981 ✭✭✭✭end of the road


    in an ideal world IE would have never bought the mk4s. they would run cork dublin and dublin cork trains non-stop using the ICRS. they would put on direct limerick, and tralee services per demand to fill the intermediat stops. one thing is for sure, they will need to up their game big time if they want to attract customers to them or back to them specially on the express bus routes.

    shut down alcohol action ireland now! end MUP today!



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