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Sharp Warranty

  • 24-11-2012 8:12pm
    #1
    Tommy Dillon
    Banned (with Prison Access) Posts: 216 ✭✭


    Hi i bought a tv about 3 years ago and no there is a problem with the screen.its a sharp TV. i was wondering how long does the warranty last and is there anything i can do?


Comments

  • #2
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Tommy Dillon wrote: »
    Hi i bought a tv about 3 years ago and no there is a problem with the screen.its a sharp TV. i was wondering how long does the warranty last and is there anything i can do?

    Back to the shop you purchased it from - that's where you contract lies. The TV must last for a reasonable time. Don't listen to any of this 1 year rubbish.


  • #3
    Tommy Dillon
    Banned (with Prison Access) Posts: 216 ✭✭Tommy Dillon


    What is a reasonable amount of time though? do i have a case here do you think?


  • #4
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Tommy Dillon wrote: »
    What is a reasonable amount of time though? do i have a case here do you think?

    IMHO if it was closer to 4 than 3 no but I am known to be somewhat harsh in these matters. Some people here have had success after 5+ years. Six is the absolute maximum.

    I'd personally contact the shop and Sharp see what they say. If the shop wont help you and sharp will - happy days and never use the shop again. If neither will help send a letter to the shop giving them ten working days to resolve the issue and if you still get no joy go to the small claims court. It's €25 and very simple - you just need to show you purchased it so a receipt is ideal.

    Any idea where it was purchased?


  • #5
    Tommy Dillon
    Banned (with Prison Access) Posts: 216 ✭✭Tommy Dillon


    i bought it up in NI but live down here now. would i have to bring the tv back to the store or how will it work?


  • #6
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Where was it bought? A chain operating here or a one man band in the north?


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  • #7
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,258 CMod ✭✭✭✭Nody


    Tommy Dillon wrote: »
    i bought it up in NI but live down here now. would i have to bring the tv back to the store or how will it work?
    Contact the shop to find out; strictly speaking they can insist on you bringing it back to the store but as the repairs are outsourced anyway most will have a courier picking it up and returning it to you afterwards.


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