Roberts WM201

bugsyboy · 14-01-2009 9:12pm

Got the prestige 600 series router modem today from Imagine. BBC not working. Amazingly I got 5Live for a bit and then I tried the other stations. Nothing. Couldn't get 5 live then. No problem with getting them on the PC and through th wififrontier siteSo frustrating. Disabled the firewall. Still nothing. The Roberts 202 is going back to the shop. Feel like throwing it against the wall.

Anyone out there with imagine who has got a Roberts 202 receiving BBC?

Paul

bossdrum · 14-01-2009 9:54pm

bugsyboy wrote: »

Got the prestige 600 series router modem today from Imagine. BBC not working. Amazingly I got 5Live for a bit and then I tried the other stations. Nothing. Couldn't get 5 live then. No problem with getting them on the PC and through th wififrontier siteSo frustrating. Disabled the firewall. Still nothing. The Roberts 202 is going back to the shop. Feel like throwing it against the wall.

Anyone out there with imagine who has got a Roberts 202 receiving BBC?

Paul

5live might have cut out for you because the live football started at 8pm and they aren't allowed to broadcast that outside the UK.

Try again later on.

Stellanova · 27-12-2009 5:19pm

Reviving this thread because I just got a Roberts 202 and am having the same problem. None of the BBC national and digital stations appear in the station list at all, although the local ones do. To make things more peculiar, I found almost all the BBC national and digital Listen Again options under the Podcasts, so obviously I can stream audio from the BBC somehow, although I have no idea why it's listing these shows as Podcasts when most of them are not available as podcasts on the BBC site (they're the shows that are available via iPlayer for a week after broadcast).

Any suggestions? I'd like to be able to just listen to various BBC stations live rather than just via Listen Again.

The Black Oil · 27-12-2009 6:18pm

You shouldn't really have any difficulty in finding the BBC national stations. I listen to BBC Radio 4 each morning on my 202. It would be worth your while setting up an account through this site as suggested in the manual of the Roberts radio. This way you can add whatever you wish and let it sync with your radio, then set a few presets. It's a bit like having a bookmark option in your browser.

Have you manually searched? Turn on the radio, select the Menu button, then Stations, Station list, Search Stations and move across the A-Z until you can input BBC Radio 4, etc. I just tried 'BBC 4' there and it found them.

egal · 28-12-2009 12:02am

Got a Stream 202 for Christmas. Managed to add U105 (Belfast) to My Added Stations on the Frontier website and it's working. However, when I try to add 4FM, I just cannot get it to work on the radio (works OK on the computer via the Frontier site using Realplayer). Anyone have detailed instructions for how to set it up to work on the radio. Or maybe 4FM just isn't compatible with the 202.

decies · 28-12-2009 12:14pm

Got roberts 202 before xmas ,no problem with bbc stations,rights issue a nuisance all right on five live and five live extra. cant manually add 4fm as well

.any body manage it?

The Black Oil · 28-12-2009 3:58pm

Maybe email 4FM and ask them if they've an ideas? Mightn't get much of a response at this time of year..

ntlbell · 28-12-2009 7:09pm

decies wrote: »

Got roberts 202 before xmas ,no problem with bbc stations,rights issue a nuisance all right on five live and five live extra. cant manually add 4fm as well .any body manage it?

is there a way to force proxy settings for specific stations on the roberts? (i don't own one to check) but if you can, might be useful for matches etc

egal · 28-12-2009 9:39pm

E-mailed 4FM about a week ago. They didn't even ignore me :rolleyes:.

egal · 30-12-2009 12:06am

For the benefit of anyone having difficulty tuning the BBC stations, you can find the following notice on the Roberts website:

"BBC Internet Radio connection problems when using the Stream-202

Following recent changes made by the BBC to the range of streaming formats which are made available,
you may find that your Stream-202 Internet Radio no longer allows you to listen to BBC National and BBC
Local radio stations. Specifically, you may find that when attempting to connect to to a BBC station, the
radio is now reporting "Network Error" or "Network Timeout". If this is the case then it is most probably
the case that your radio is not using the most recent internal software (also sometimes called firmware).
This can be checked and updated if required using the following procedure. Note that if you have the
issue 1 version of the instruction book, then this is a slightly more detailed description of the procedure
than in that book, although you are recommended to read that as well, see page 64. If you have the
issue 2 version of the book, please refer to page 68.
1) Start with the radio on (powered from the mains) and connected to your internet router using either the
WiFi connection or an Ethernet cable. (Note - It does not matter whether the radio is actually playing or
not.)
2) Navigate to the Main menu, and then to the System Setup menu
3) In the System Setup menu navigate to the Software update entry and press the Tuning/Select control.
4) If the radio detects that new software is available you will see a message such as "Press INFO to
update to..." followed by a version number. If this is the case and you wish to update the software then
press the Info button.
5) The radio will then start the update process. It will display a message saying "Warning: Do not
remove power" followed by "Updating" and a progress bar. It is very important that the radio is not
switched off during this process.
6) When the update has been completed, the radio will display "Update complete. Press SELECT to
start". Press the Tuning/Select control to restart your radio.
7) The radio should then restart displaying a ROBERTS logo and a start up progress bar.
8) The radio may connect to the internet and set the clock. If not, then you will need to re-enter your
WiFi encryption key details.
9) You will find that the menus and displays on the radio look a little different to those that you saw
previously. The new software contains a number of enhancements to the user interface, including display
backlight and contrast adjustments. A short description of the new features which are obtained by using
the software update is available from the WM-202 product page on the Roberts Radio web site
(http://www/robertsradio.co.uk)
10) A revised version of the instruction book which describes the operation of the radio more fully taking
the changes into account is also available from the Stream-202 product page of the Roberts Radio web
site.
If your radio is already running the most recently available software, then you should find that the radio is
already able to connect to the new BBC streams (just use the internet radio stations menu as normal).
However, if you wish to check whether a firmware update is available for your radio, then please use the
procedure above. The radio will show a message if the software is already up to date. If not, then you
may update the software as described.
Once your radio has been updated, you should find that the BBC stations are accessible once more. You
may still find that not all BBC stations are always accessible. This may be due to changes still being
made by the BBC, or perhaps due to network congestion. Many internet radio stations can from time to
time have more radios trying to connect than they are able to support.
We hope that this revised software will allow you to continue to enjoy your Roberts Stream-202 radio.
Roberts Radio will work with the BBC to ensure that your radio continues to offer you the full range of
BBC radio stations wherever possible."

Hope this provides a cure for your problem. BUT, pay particular attention to point 5 above. And before you start make sure that your internet connection is rock solid. Apparently you can permanently damage the radio if you're not careful. Good luck.

decies · 30-12-2009 9:48am

decies wrote: »

Got roberts 202 before xmas ,no problem with bbc stations,rights issue a nuisance all right on five live and five live extra. cant manually add 4fm as well .any body manage it?

Found this site,would be nice to add uk feeds to roberts,but can listen to five live sports extra test cricket on net.http://www.radio-now.co.uk/listen_football.htm

egal · 30-12-2009 10:44pm

Anybody manage 4FM? Probably not compatible with 202, then?

ntlbell · 30-12-2009 11:00pm

egal wrote: »

Anybody manage 4FM? Probably not compatible with 202, then?

I think it's more of a recivia/4fm issue than 202 issue.

have you contacted 4fm?

egal · 31-12-2009 10:05pm

Yes, attempted to contact 4FM - see above. The 202 uses the Frontier-Silicon database, not the Reciva. Have a notion the isssue is with the 202, rather than Frontier or 4FM. The 202 claims to be compatible with MP3, WMA and Real audio only.

ntlbell · 01-01-2010 4:22pm

egal wrote: »

Yes, attempted to contact 4FM - see above. The 202 uses the Frontier-Silicon database, not the Reciva. Have a notion the isssue is with the 202, rather than Frontier or 4FM. The 202 claims to be compatible with MP3, WMA and Real audio only.

I've tried it on a number of radio's and it doesn't work, when i add it to the custom station's on pure's lounge the lounge itself can't connect nor can the radio.

so it doesn't seem to be a "radio" problem.

vinnielo · 02-01-2010 10:15am

The 4FM stream is in an aacPlus format. Your radio needs to support this format to be able to play it.

yoshytoshy · 02-01-2010 12:23pm

I've got a WM-201 and only have issues on magnet.
All bbc stations worked on UPC internet ,but as soon as I moved to new place ,BBC1 doesn't work anymore on magnet.

The Black Oil · 02-01-2010 1:58pm

If I may go on a tangent here, and this may only really apply to anyone who has had a Roberts 202 for a while, have you done a software update lately? I did one yesterday and it's changed the look of the menus a little bit. Had to rejoin my wireless network, redo alarms, presets, etc, but the new layout is growing on me. The text is smaller and they've made more things fit onto the screen at once, I think.

Incidentally, I don't think I can get any DAB stations at all. I don't think I'll ever use them, but you never know. I'm in north county Dublin.

egal · 03-01-2010 12:29am

vinnielo wrote: »

The 4FM stream is in an aacPlus format. Your radio needs to support this format to be able to play it.

Well, that's it then. End of story. Pity, though. There must be a few oldies like myself who are not within range of a transmitter and who would have liked to be able to listen on the 202 that Santa brought.

ntlbell · 03-01-2010 2:27am

egal wrote: »

Well, that's it then. End of story. Pity, though. There must be a few oldies like myself who are not within range of a transmitter and who would have liked to be able to listen on the 202 that Santa brought.

If enough of us bang on to 4fm they should offer an alternate stream,

AFAIK not many wifi radio's support it

vinnielo · 03-01-2010 9:38am

Alternatively, the manufacturer (Roberts) could offer it in their next set of updates.

egal · 05-01-2010 10:36pm

E-mailed 4FM again. Got a reply this time. Here's the reply I got (name of sender removed):

"Thank you for your email. Unfortunately 4fm is not available on audio streaming. You can only listen to live streaming online from our website, www.4fm.ie, and through the fm frequencies. I hope this is of some help.

Yours sincerely,"

How should one respond to this?

MenloPete · 06-01-2010 11:34am

Just (yesterday) got an OXX Classic which is also Frontier Silicon based - and it also gives Network Error on BBC streams.
I also have a Reciva based radio which connects fine to BBC, so I don't believe this has anything to do with router issues.
My firmware is up to date.

I suspect the Frontier Silicon portal is doing some kind of geolocking, but I haven't found any forums specifically on Frontier, unlike the really helpful one on Reciva.

Early days yet, though...

Peter

tbh · 06-01-2010 2:21pm

The Black Oil wrote: »

If I may go on a tangent here, and this may only really apply to anyone who has had a Roberts 202 for a while, have you done a software update lately? I did one yesterday and it's changed the look of the menus a little bit. Had to rejoin my wireless network, redo alarms, presets, etc, but the new layout is growing on me. The text is smaller and they've made more things fit onto the screen at once, I think.

Yeah - I like it I have to say. Also, you can turn down the backlight as well, which is great if you're using it as an alarm clock.

Incidentally, I don't think I can get any DAB stations at all. I don't think I'll ever use them, but you never know. I'm in north county Dublin.

I'm in Swords and can get them all no problems, once the arial is extended.

MenloPete wrote: »

I suspect the Frontier Silicon portal is doing some kind of geolocking, but I haven't found any forums specifically on Frontier, unlike the really helpful one on Reciva.

Hi Peter, I think you may be right there. I've had no problems with the BBC streams (haven't tried today yet tho) on my 202, but I have been able to listen to UK-only matches on 5Live, I suspect there's a proxy involved somewhere alright.

The Black Oil · 06-01-2010 3:00pm

Yeah, turning off the backlight is quite handy in the evening time. Good to see Roberts thinking about these little things.

I forgot it had an aerial, DAB works now.

tbh · 06-01-2010 3:03pm

The Black Oil wrote: »

Yeah, turning off the backlight is quite handy in the evening time. Good to see Roberts thinking about these little things.

I forgot it had an aerial, they now work.

lol

the DAB is very reliant on the aerial I've found, but you should be grand now.

ntlbell · 06-01-2010 3:41pm

tbh wrote: »

Hi Peter, I think you may be right there. I've had no problems with the BBC streams (haven't tried today yet tho) on my 202, but I have been able to listen to UK-only matches on 5Live, I suspect there's a proxy involved somewhere alright.

Can you add custom channels?

I added http://www.bbc.co.uk/fivelive/live/surestream_int.ram to pure's lounge and can now get the matches, but not if i listen to pure's 5 live stream

tbh · 06-01-2010 3:42pm

ntlbell wrote: »

Can you add custom channels?

I added http://www.bbc.co.uk/fivelive/live/surestream_int.ram to pure's lounge and can now get the matches, but not if i listen to pure's 5 live stream

you can, but I haven't - just assumed it was because it was coming from a UK proxy...must have a play around with it and see what the craic is.

MenloPete · 06-01-2010 10:33pm

I added a Real Audio Radio 4 link into 'My Added Stations' and -Hey Presto- it works!
So at least I can listen to whatever I wish, but it's a bit strange that the built-in links (WMA) all fail

decies · 06-01-2010 11:21pm

Try adding this to my favourites frontier silicon,five live to hear matches http://www.bbc.co.uk/fivelive/live/surestream.ram

Try adding this five live sports extra link
http://www.bbc.co.uk/fivelive/live/surestream_sportsextra.ram

Roberts WM201

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