ID Mobile - Closing down April 6th

malcy wrote: »

I have hated the service but recently it has been fine. Weather was atrocious on Friday as was my hangover so stayed in bed and the signal went a few times when i needed it but it's the first time in a couple of months it has been an issue. Still don't plan on staying with them though. Was cut off and paid my bill off only to be told i would be in credit this month before the call was cut off so dunno if i have to pay a bill or not. Apart from that i think they are improving. I just hope they have trained their customer service up. They are so unimformed it's shameful.

Actually you are right about the signal, it was there all along. There was a problem with my phone.

Anyone else experiencing issues with connecting to the network with samsung galaxy phones, go into "mobile networks" and change the network mode to "3g" only, you can change it back when you get a connection. Don't know why it was not connecting automatically on "LTE/3g/2g"

Had enough of this shower. Moved back to 3. Yes its €5 more a month but at least I never had any issues with 3. No more texts getting delayed, not arriving, arriving in the wrong order, no more people unable to call me. No more frequent network problems. Life's too short.

FrostyJim wrote: »

Had enough of this shower. Moved back to 3. Yes its €5 more a month but at least I never had any issues with 3. No more texts getting delayed, not arriving, arriving in the wrong order, no more people unable to call me. No more frequent network problems. Life's too short.

ED E wrote: »

Really all the MVNO threads on here should quote your post and then be locked.

Yeah and then it should be copied into the "constantly reverting to edge signal" thread and let the banter begin with that statement :o

If your contract has lapsed or just on a 30-day rolling plan, I'm fairly sure you can port away to another network at any time. At least that's the way I've seen it with Vodafone, Three, Tesco Mobile, etc. Generally the only time the 30 days notice needs to be given is when switching switching tariff, to prepay or closing the account altogether.

15GB seems like a lot of data for handset usage in just 9 days. At this rate, your only option would be a Three with "All you can eat" data, which uses the same network, but going through Three's servers and peering instead of the Carphone Warehouse's. So if there's heavy contention on the Three cell towers in your area, you may not see much improvement with Three.

Before considering Three, I recommend picking up a Three prepay SIM, top it up by €20 for 30 days "All you can eat" data and see how that performs for data in your phone.

If you are tethering with a PC or laptop, make sure you set the connection as a metered connection. This will prevent Windows gobbling up data downloading Windows updates.

malcy wrote:

Yeah i tether it to my ipad. Doesn't usually eat up this much data though. 3 is who i'm going to move to as not many people seem to have problems with it. Good that i should be able to move straight away then just pay my last bill as normal at end of month. On a 30 day rolling contract.

Not many people have problems with 3 . If you get a chance have a look at the talk to 3 section on boards

So since the 3 price increase . I moved to I'd. Have to say I'm pleasantly surprised so far . No difference in coverage to 3. It seems like a simple network and that's what I like . 300 mins and 30gb of data for 15 quid .I use watsapp for text so works well plus keep your credit .

I notice things have quietened down on this thread - is this an indication that the problems have been sorted by iD ?

I'll be leaving shortly due to them cutting my service COMPLETELY 5 days after my bill didn't come out of the bank. They have been charging me almost 40 quid a month for extra phone calls/data.

I looked at an itemised bill recently and noticed massive inconsistencies with my data usage. Including over 500mb usage on a day that my phone was hardly even switched on.

Their customer service was atrocious to begin with as was their website. I got sa letter through the post demanding over €100 by the end of the month or they would sever my service totally. Which they alread did a week and a half ago. I sent an email complaining about the pathetic service i put up with when i joined and how i stuck with them even though they were taking over 2 weeks to reply to each email because the people on the phone were useless, uninformed and completely clueless.

Where do i stand on getting my number back to move somewhere else?

Decided to go ahead and sign up to sim only plan . If there are any issues I can cancel in a month. Certainly if all works out it will easily be the best value (for my fairly minimal needs) plan I can find.

BowWow wrote: »

I'm with iD since they started. Had a lot of issues initially, but grand for the last 9 months. Previously was with Eircell, Vodafone, O2, Three and can't say iD is better or worse. I was lucky to get the start-up SIM and get 5,000 call minutes, 5,000 texts and 20GB per month for €15! Because of this low price I was loath to leave them and go elsewhere. From the 1st June I'm getting 10,000 minutes, 10,000 texts and 30GB per month (can use 6 roaming) for the €15 - happy days....

I am on this plan aswell. I actually cannot fault them for €15 a month.

Anyone else just get a text saying you have 500mb left in your plan? I have 20 gig and used 1.....i know it's a mistake but don't want to see them charge me