Tech Support for Aritech Alarm systems

Hi, I'm looking for some help with an aritech cs250 panel.
it has being going off today after my GF input the wrong code, she did put the right code later, but is like about 20 mins later after she reach me.

The control panel trouble light keeping flashing and control panel says (failed to comm) after enter the user code.

I still used the same way alarm the system when I left the house tonight, and it seems work fine. Any idea what the trouble light and “failed to comm” going to effect the system?

Thanks

KoolKid wrote: »

Do you have, or did you have ,monitoring on this alarm?

no,i dont think so, it will call you auto when the alarm go off, this is ...

fred funk }{ wrote: »

If there's a voice dialer connected it will do the same. It basically means it dialed out but nobody responded, either via a monitoring station or via a telephone.

Have you engineer access?

that is right, we just moved in this house and the pervious owner had his phone no in the system (not our no yet) but he did told me he has cancel the phone line. that is the error message about. .

I dont have the eng access, is 1278 work for us? have not tried yet. I mean, how to use the 1278 code?

fred funk }{ wrote: »

Type it into the keypad and if its correct it will enter engineer mode.

thanks, will try tomo as i m not at home now. if it is what should i do next, if not then ?

tried 1278 but it seems need 6 digit, any one can help?

KoolKid wrote: »

The code doesn't have to be 6 digits.
If it is not 1278 then it has been changed by the installer.

so what is next step? the alarm seems working, but the trouble light still flashing.

KoolKid wrote: »

And what error is displaying on the screen?

The control panel trouble light keeping flashing and control panel says (failed to comm)

Mellio wrote: »

I did secure the case against the wall and screwed the lid back on tight,
its not loose.

I undone each of the connections and put them back in so should be secure, could there be wires at the back of this junction that has been knocked out. will have to unscrew again and take a look.

I will take a picture of the tamper box and PA later when Im home and post it up, perhaps there is something you can spot in the picture that I am missing.

Thanks for coming back to me so quick.

Just confirm I got this fixed.

I done as you said by looking at the PA junction box again and undone the casing and unit.

left it hanging and went back to the keypad and managed to reset the alarm, couldnt figure out what it was.

Decided to also undo the main box under the stairs now I got Tamper and PA Zones open.

Finally the penny dropped - the tamper spring was open on the main box so I applied the same logic to the spring for the PA Zone.

Bingo, put the PA box back together very carefully making sure the spring was in the pressed down position. done the same to the Main box and done, alarm set normally.

I didn't spot it the first time but the corner of the PA unit where the spring was sitting was coming away only very slightly but enough not to hold the tamper button.sping down.

Anyway happy out.

Hi,

I have an aritech alarm box installed in 2000 & can't access event log? Can anyone tell me how. The default code posted earlier doesn't work & there's no answer at number posted for aritech plus alarm installer can't b contacted. Help please!!

Hi,

My alarm comes on no problem...the issue I have is that I have gone away three times recently for 2-4days & my alarm has gone off each time! My poor neighbour has turned it off & checked house but did not remember what it said on the event log...so I want to access event log to see if I have a faulty sensor as think that might be likely. But from reading the thread maybe my battery is going?

Hi Koolkid,

If I put in my alarm which is 0 arrow 4 the screen says system arming...hope I answered your query?

Thx