Energia dual rate [18% off Elec & 17% off of Gas]

Energia Rep wrote: »

Hi Saint_Mel if you send on your contact details through Private Message we can get a member of our team to contact you to resolve your problem.

Hi Energia Rep, If you PM me I would be interested in seeing what Energia can offer in comparison to the other suppliers. I need to get electricity connected and set up an Electric and Gas bill. I was expecting a call from the ESB today to arrange for a connection tomorrow but no one has contacted me yet.

Energia login to website & accounts area/section of website really really slow!!:mad:

Having no issues with any other site just Energia.

channelsurfer2 wrote: »

if my contract with electric ireland ends on sept 30th, can i sign up on 30th sept to energia or do have to wait until october 1st?

Sign up on 30th to get the promo code discount. It won't take effect for a few days - so there should be no problem with Elec Ireland

channelsurfer2 wrote: »

if my contract with electric ireland ends on sept 30th, can i sign up on 30th sept to energia or do have to wait until october 1st?

There are a few weeks for the account to transfer over so I'd allow for 4-5 days overlap between signing up and closing with electric ireland.

Remember to cancel your direct debits with electric ireland and also cancel them at the bank so elec ireland can't take money out "claiming" they never got notice about the direct debit cancelletion.

This happened to me with Bord Gais: I told them to stop the direct debit 2 weeks ago, 1 week ago I closed the direct debit in my bank, yesterday I got a letter in the post from Bord Gais saying they tried to take a direct debit but got refused by my bank.

Duh!

Ogham wrote: »

But sometimes you may owe them for a few days/weeks - so they need to be able to take that. If they take too much it's easy enough to get it back.

I'd rather pay off the balance separately. The direct debit would have been a lot more than the balance I'm due to pay so there is a hassle of having to ring up and wait weeks to claim back overcharged amounts.

Energia Rep wrote: »

Hi folks

The best way to compare your usage and find the best deal for you is on Bonkers or Uswitch. We're not allowed to use this forum to promote our offers but you'll see the results for yourselves on the comparison websites.

The reason unit rates are usually quoted ex VAT is because that's how they appear on your bill and then VAT is added after.

but it illegal for companies to display prices to domestic ustomer without the VAT content.

***************
http://www.irishstatutebook.ie/1973/en/si/0009.html
*************

Under the Tax Inclusive Order 1973 costs of all consumer products and services must be VAT inclusive. If any business fails to display their prices as the law dictates, the National Consumer Agency can investigate this matter. Products sold in the course of a business intended for commercial customers such as "Trade Only" are allowed show prices that exclude the VAT element.

ted1 wrote: »

Energia Rep,

When entering meter readings you do not allow decimal points? you need to change yous site to allow people enter the meter readings that appear on their bills

The bills do not show the decimal points, whole numbers only.

But if billing (all companies) does not use decimals what's the point the website capturing it?

ErinGoBrath wrote: »

Nonsense. Every company shows how to read the meter on their site.

They've even got a red marker on the meter to indicate the last digit?

It's not nonsense I work in the are and people are idiots, you need to design things that rule out the possibility of errors allowing decimal points those this.

I see they are now offering 15% discount on gas and electricity with a €50 cash back

I wonder I switched online on 3/11/2013 but whole switching process took another few days, from what date is my contract date counting?

mrcheez wrote: »

You are charged starting from the meter reading you put in when u switched.

Contract is immediate afaik.

The meter read used to start your contract is the one on the registration, the date used to start your contract and standing charges is normally the day the previous supplier gets told of the move, 10 working days later due to the cooling off period.

So it may seem you are getting charged for a period of 10 days but your not.

guile4582 wrote: »

does anyone know if both the discount and cashback work together?
thinking of signing up. in short, it is the best out there isnt it??

I signed up last week using the code for 18% & 17% off and I got an email a few days later saying that I was entitled to €50 off my first bill in 2015 - copied it below.

You have chosen our SmartChoice Dual Fuel Price Plan so you can now save up to 17% off gas and 18% off electricity on your bill. Not only that but we'll also give you €50 cash back on your first bill of 2015.

mazdaroy wrote: »

The meter read used to start your contract is the one on the registration, the date used to start your contract and standing charges is normally the day the previous supplier gets told of the move, 10 working days later due to the cooling off period.

So it may seem you are getting charged for a period of 10 days but your not.

well in my case I signed up on the 1st October and gave a meter reading but got charged until the 17th of October by Electric Ireland as that was the date of the final bill.