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RTE and TV3 players open automatically

  • 10-12-2014 6:39pm
    #1
    Registered Users Posts: 153 ✭✭


    Hi,
    This problem is happening on my TV and just started in the last few days.

    When I switch to RTE 1, RTE 2, or TV3 channels, the respective players opens up: RTE's Player or TV3's ePlayer. It's very annoying. I have to keep clicking the UPC button on the remote to close it and get back to the actual channel.

    Anyone any idea why this is happening? Is it a fault with UPC?

    Thanks,
    JFG
    Tagged:


Comments

  • Registered Users Posts: 6,033 ✭✭✭OU812


    Happening for me too


  • Registered Users Posts: 153 ✭✭justforgroups


    Hiya,
    Did it just start happening in the last few days?


  • Registered Users Posts: 1,572 ✭✭✭traco


    Same on mine


  • Registered Users Posts: 1,419 ✭✭✭mackersdublin


    It's been like that on my HD box for well over a week. Very frustrating


  • Registered Users Posts: 153 ✭✭justforgroups


    I've posted it under Talk To...UPC

    I'll see if they know what's going on.


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  • Registered Users Posts: 6,033 ✭✭✭OU812


    Hiya,
    Did it just start happening in the last few days?

    About Wednesday was the first I noticed it, but I haven't been watching TV much this week so it could be happening longer.


  • Registered Users Posts: 1,105 ✭✭✭thomas anderson.


    Me too


  • Registered Users Posts: 7,095 ✭✭✭pad199207


    Happening to me too


  • Registered Users Posts: 161 ✭✭Singer73


    This is really starting to piss me off. Is there any sign of a resolution?


  • Closed Accounts Posts: 971 ✭✭✭Senecio


    Interesting that this has only started recently for some people. My Cisco HD box has been doing this for the better part of 3 years now. I rarely watch this channels so I've never bothered to report it.


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  • Closed Accounts Posts: 16 john p o shea


    same thing on my 3 boxes iv had enough i cancelled mine today bring back sky better system


  • Registered Users Posts: 5 Ch1me


    same thing happening to me and also in my Dads


  • Registered Users Posts: 5 Ch1me


    Seen this update :

    Our engineers have identified a possible source of the issue, it appears that quick navigation through channels using the channel + or - buttons can cause the On Demand aspect of some channels to appear.

    We're working on a permanent solution as we speak but in the meantime here are some temporary work arounds...

    - If using the channel + or - buttons to navigate through stations just allow the on screen banner to disappear then allow the red button or On Demand player logo to appear before changing channel

    - Use the on screen banner to navigate from channel to channel

    - Use the guide to navigate from channel to channel

    We recognise these are only temporary work arounds and as mentioned, a permanent fix is being worked on. We don't have a time frame for this yet but we'll post back here with any updates as we get them.


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