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Data Recovery after multiple formats?

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  • 18-05-2009 3:30pm
    #1
    netwhizkid
    Closed Accounts Posts: 3,558 ✭✭✭


    Ok, story goes, I formatted and installed Vista; customer did not like Vista so reverted back to XP, restored all "My Documents" Emails etc. Then the customer declares some of their files missing:confused: I had specifically asked where they stored their files and they said within My documents. It turns out they had more files stored elsewhere which were subsequently erased as I was not told about them.

    Now they need them back so I shall have to try recover them somehow. Time or money is not an issue as they accept it was their fault.

    I need to get some good recovery software if I am to recover these files, otherwise I will have to ship it out to some data recovery experts.

    any help would be great:)


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    #2
    bushy...
    Closed Accounts Posts: 1,467 ✭✭✭bushy...


    Send the hdd to the data recovery lads if thats the situation. It's all fine until you don't manage to rescue the files even though it clearly wasn't your fault.


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    #3
    majiktripp
    Registered Users Posts: 2,471 ✭✭✭majiktripp


    Why did you not take a full image of the system before doing a format? Send the drive away to a recovery specialist and you will be paying a small fortune, upwards on 1000 euro.


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    #4
    Overheal
    Registered Users Posts: 81,633 ✭✭✭✭Overheal


    majiktripp wrote: »
    Why did you not take a full image of the system before doing a format?
    Thats a very expensive procedure isnt it - I mean, how much compression can you get out of a HD image? Can you fit it onto a DVD? BluRay? Do you need to store all of your Customers disk images on a HD Array? Im just curious.

    As for the professional solution - no, not necessary. $1000+ is what you might expect to pay for Forensic Disk Recovery, when it has been mangled beyond function. There are freeware and payware solutions out there for quite a bit less that will extract any files it can find by doing a physical scan - which admittedly, can take days to complete. The files recovered will be unsorted and renamed as serial numbers in most cases... making finding a particular set of family photos for instance, a nightmare, as you try to look through 100k+ unsorted files.


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    #5
    Adder1
    Registered Users Posts: 70 ✭✭Adder1


    netwhizkid wrote: »
    Ok, story goes, I formatted and installed Vista; customer did not like Vista so reverted back to XP, restored all "My Documents" Emails etc. Then the customer declares some of their files missing:confused: I had specifically asked where they stored their files and they said within My documents. It turns out they had more files stored elsewhere which were subsequently erased as I was not told about them.

    Now they need them back so I shall have to try recover them somehow. Time or money is not an issue as they accept it was their fault.

    I need to get some good recovery software if I am to recover these files, otherwise I will have to ship it out to some data recovery experts.

    any help would be great:)

    you could try pc inspector file recovery http://www.pcinspector.de/
    there is plenty of freeware recovery software including software for recovery of specific file types. hope this helps


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