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Computer questions you'd be embarrassed to ask any where else!

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  • Options
    #392
    Grimebox
    Closed Accounts Posts: 4,997 ✭✭✭Grimebox


    joedared wrote: »
    could somebody please help me or point me in the right direction.

    I cant access my hotmail account from this Pc.But I can access it from other devices.

    I can get to the hotmail page. then I have to type in my email address and password.I then get a dialog box that says
    Do you want to view only the webpage content that was delivered securely?
    It then goes on to say
    this webpage contains content that will not be delivered using a secure HTTPS connection, which could comprimise the security of the entire page.
    I then have 2 option boxes. Yes or No.
    I always click yes. But I am just brought back to the Hotmail home page.


    I have noticed that there is a padlock up in the address bar. At the padlock it says "microsoft cooperation" and then it says "identified by verisign".

    I would appreciate any help (in laymans terms)with this matter. I have trawled extensively through the web to try and rectifiy the problem but I am not having any luck or the answers are too technical full of jargon and numbers I dont understand.

    Its hard to know exactly what the issue is, it sounds like there is a problem with Internet Explorer. Here's what I would do:


    Use a different broswer. I personally prefer google chrome. Its faster and its design is nicer and more efficient. I can understand why you would not want to change browser though. Link if you want it: https://www.google.com/intl/en_uk/chrome/browser/?installdataindex=nosearch&hl=en-GB&brand=CHMB&utm_campaign=en-GB&utm_source=en-GB-ha-emea-ie-sk&utm_medium=ha


    Otherwise, reinstall Internet Explorer. So download it again from Microsoft site and run the installer and it should overwrite the other version. Often issues arrise with programs and I have no idea why. My first port of call is to restart the PC. If that doesnt work, I would reinstall the offending program. This solves a huge % of issues I have.


    Let me know if that works at all.


  • Options
    #393
    joedared
    Registered Users Posts: 58 ✭✭joedared


    thank you for your help. I have turned of PC and turned it back on again but that hasnt helped. I like the suggestion of uninstalling Internet explorer, cause i have other issues and this solution might help with all my problems. I cant use Chrome as it does not allow to change settings. I have some visual problems and find it very difficult to look at a white screen. I have my screen black and the text is a kind of floresent yellow.

    going to try uninstall now and then reinstall


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    #394
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    This may be an internet question rather than a computer question but here goes anyway. Why is Youtube asking me for my real name and do I have to give it to them? Can they take my name from my Google a/c without my permission and put it in the public domain?


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    #395
    Blowfish
    Registered Users Posts: 5,112 ✭✭✭Blowfish


    Jellybaby1 wrote: »
    This may be an internet question rather than a computer question but here goes anyway. Why is Youtube asking me for my real name and do I have to give it to them? Can they take my name from my Google a/c without my permission and put it in the public domain?
    No, they specifically have it set that you can refuse to use your real name and they won't bother you further with it.


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    #396
    Grimebox
    Closed Accounts Posts: 4,997 ✭✭✭Grimebox


    joedared wrote: »
    thank you for your help. I have turned of PC and turned it back on again but that hasnt helped. I like the suggestion of uninstalling Internet explorer, cause i have other issues and this solution might help with all my problems. I cant use Chrome as it does not allow to change settings. I have some visual problems and find it very difficult to look at a white screen. I have my screen black and the text is a kind of floresent yellow.

    going to try uninstall now and then reinstall

    Oh ****. I have a horrible feeling that this guy is in a bad way. He probably uninstalled and can't reinstall it without IE to download it again. I should have been way clearer on that


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    #397
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Blowfish wrote: »
    No, they specifically have it set that you can refuse to use your real name and they won't bother you further with it.

    I am trying to sign in to Youtube but a box appears and asks me to "Get a better name on Youtube' and I can't get past that, the site goes ghostly white behind this box.


  • Options
    #398
    Ken.
    Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    Jellybaby1 wrote: »
    I am trying to sign in to Youtube but a box appears and asks me to "Get a better name on Youtube' and I can't get past that, the site goes ghostly white behind this box.
    What browser are you using. Do you know how to clear cookies. If so do it and try log in to youtube then. If that doesn't work go to goggle.com and sign in their. Doing that should auto log you into youtube.


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    #399
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    ken wrote: »
    What browser are you using. Do you know how to clear cookies. If so do it and try log in to youtube then. If that doesn't work go to goggle.com and sign in their. Doing that should auto log you into youtube.

    I'm using Firefox. Dunno how to clear cookies but I bet himself does. Will ask him when he returns to the ranch later. Thanks.


  • Options
    #400
    Ken.
    Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    Tools-Options-Privacy-Show Cookies-Clear all cookies.


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    #401
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Ta very much Ken.


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    #402
    joedared
    Registered Users Posts: 58 ✭✭joedared


    Some help with my new outlook account please. I have looked extensively so this is my last hope.
    My hotmail account has recently been changed to an outlook account. When I send an email there is a picture of me accompaning the email. I want to remove this picture. The picture was on my facebook account. I removed it. It is still on my outlook account. I changed the picture on my outlook account to a blank square. My picture is still on emails.
    I use this account fot many job applications and this picture is not suitable to have on this email account. Even when I try and change it , it can still be seen.


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    #403
    Ken.
    Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    joedared wrote: »
    Some help with my new outlook account please. I have looked extensively so this is my last hope.
    My hotmail account has recently been changed to an outlook account. When I send an email there is a picture of me accompaning the email. I want to remove this picture. The picture was on my facebook account. I removed it. It is still on my outlook account. I changed the picture on my outlook account to a blank square. My picture is still on emails.
    I use this account fot many job applications and this picture is not suitable to have on this email account. Even when I try and change it , it can still be seen.

    Click the Gear icon beside your name located at the upper right corner your Outlook interface.     Click More mail settings.
    Under Reading email, click Content from third-party networks.
    Under Showing public content, select Don't show public content from third-party networks.
    Click Save.


    This should work for you Joe.


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    #404
    joedared
    Registered Users Posts: 58 ✭✭joedared


    thank you so so so much Ken. I have spent days trying to resolve this problem you had it solved in minutes. A Navan man for your life. Im originally from Navan too. An uaimh Abu


  • Options
    #405
    Ken.
    Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    joedared wrote: »
    thank you so so so much Ken. I have spent days trying to resolve this problem you had it solved in minutes. A Navan man for your life. Im originally from Navan too. An uaimh Abu
    Lol, I'm actually from Newbridge in Kildare. I just changed it to Navan for a joke last weekend for a thread in after hours. But anyway your most welcome.


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    #406
    joedared
    Registered Users Posts: 58 ✭✭joedared


    I have had sucess here in the past so here's hoping I can get an answer to this one too.
    I am currently doing the ECDL on line and in one of the modules the "outlook application" is used.
    I have outlook express and microsoft office outlook but i cant configure either application. I have followed the wizard to configure microsoft outlook but I keep been told it is encrypted.
    my hotmail has recently changed to outlook but I think the 2 applications I have mentioned are different.

    Any help much appreciated


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    #407
    looksee
    Registered Users Posts: 28,046 ✭✭✭✭looksee


    joedared wrote: »
    I have had sucess here in the past so here's hoping I can get an answer to this one too.
    I am currently doing the ECDL on line and in one of the modules the "outlook application" is used.
    I have outlook express and microsoft office outlook but i cant configure either application. I have followed the wizard to configure microsoft outlook but I keep been told it is encrypted.
    my hotmail has recently changed to outlook but I think the 2 applications I have mentioned are different.

    Any help much appreciated

    Are they (ahem) legal copies? As in, did you pay Microsoft for them?


  • Options
    #408
    joedared
    Registered Users Posts: 58 ✭✭joedared


    hmm. I never considered that. I have the microsoft office suite and can access the other applications. I have them quite a while. my two teenagers got them from our local college


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    #409
    Chucken
    Registered Users Posts: 9,459 ✭✭✭Chucken


    Ive a silly question, the answer is probably obvious :o

    I seem to have "lost" the volume control on my computer.
    Any idea how I get it back?


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    #410
    batistuta9
    Registered Users Posts: 8,088 ✭✭✭batistuta9


    Chucken wrote: »
    Ive a silly question, the answer is probably obvious :o

    I seem to have "lost" the volume control on my computer.
    Any idea how I get it back?

    If using windows

    click the up arrow (^) on the bar at the bottom, near the time on the right
    then select customise
    in the dropdown for volume, choose show icon and notifications

    that'll make it appear in the tray


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    #411
    Chucken
    Registered Users Posts: 9,459 ✭✭✭Chucken


    Got it :D Thank you!!


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    #412
    joedared
    Registered Users Posts: 58 ✭✭joedared


    My hotmail account has recently changed to outlook. im getting use to it. but as of today I no longer have an option to attach files or documents. I have used other devices and I still cannot attach documents. But I see there is an option for insert. This does give me the option to attach. Any any device and on other browsers. But it does not allow me to attach documents, on the device I use frequently or on the explorer browser.

    How can I resolve this?


  • Options
    #413
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Could someone clarify this for me please. Is a gmail account the same as a Google account?


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    #414
    Grimebox
    Closed Accounts Posts: 4,997 ✭✭✭Grimebox


    Jellybaby1 wrote: »
    Could someone clarify this for me please. Is a gmail account the same as a Google account?

    I think so, yes. I initially got a gmail account years ago when it first came out. It has since automatically become my youtube, google docs, google drive and google+ account by default since they are owned by google. I assume a "Google account" is an account which encompasses all these services whereas a gmail account only covers the email specifically. They terms could be interchanged though. Its semantics really


  • Options
    #415
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Thanks Grimebox.


  • Options
    #416
    batistuta9
    Registered Users Posts: 8,088 ✭✭✭batistuta9


    you should be able login to all the google sites/services with your gmail address & password


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    #417
    CUCINA
    Registered Users Posts: 692 ✭✭✭CUCINA


    Up to recently, I had no problem downloading books on to my wife's Kindle from the "calibre" website. But now, it's no go, obstacles at every turn.

    Does anyone out there know how to download books from any site? Mrs. Cucina likes crime and murder mysteries, and I had been able to download many for free but she being a voracious reader, she will soon have none left to read. So any advice about how I can earn a few brownie points would be greatly appreciated!


  • Options
    #418
    Kat1170
    Registered Users Posts: 3,591 ✭✭✭Kat1170


    Got some sort of a virus that kept popping up a message every time I turned on computer, so I started up in safe mode and reset computer to an earlier date that I knew was virus free. I then did a couple of whole computer scans with anti-virus and all came up clear. (AVG)

    My question is, did this remove virus or is it just moved somewhere waiting to start up again.


  • Options
    #419
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    Embarrassed to say I am back with the same problem again with Youtube. I keep getting the message 'Get a better name on Youtube, replace your hard-to-read username, and start using the name people know you by'. Last time it was suggested I clear cookies which I did and it sorted it out, for a while, but its back again with a vengeance. While logged in (watching craft tutorials), I am able to 'like' a video, but if I want to leave a complimentary message to the demonstrator it won't let me and I get that irritating message. My 'hard-to-read' name is not 'hard-to-read' at all, and it is extremely easy to read in fact! Do I have to keep clearing dem cookies regularly then, and even if I do change my username, might I still get the message? I appreciate you stayed with me this far. :o


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    #420
    looksee
    Registered Users Posts: 28,046 ✭✭✭✭looksee


    I am being damned with that thing too! I have no intention of changing my user name. I find the easiest way of getting round it is just go out of the page and go back in, it doesn't appear the next time. It is very irritating that there is no 'no thank you' option.


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    #421
    Jellybaby1
    Closed Accounts Posts: 7,108 ✭✭✭Jellybaby1


    looksee wrote: »
    I am being damned with that thing too! I have no intention of changing my user name. I find the easiest way of getting round it is just go out of the page and go back in, it doesn't appear the next time. It is very irritating that there is no 'no thank you' option.

    Yep, it disappears when I go out and come back in again. But I am still not allowed to leave any messages because then the message jumps up again.


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