UPC Horizon Launched

Ben D Bus · 16-08-2013 3:17pm

Beef wrote: »

You'll need to sort your own handset. I was an existing customer and thought if I upgraded to the max bundle I'd get a handset - but no... I'll get a cheap phone in argos or tesco and see. I contacted upc on twitter to get my phone number.

I got a PM from UPC rep on boards with my number so all is good

qvsr46ofgc792k · 16-08-2013 3:45pm

I click on it and it tells me to go into settings and set up.

When I go into the settings and follow instructions, it seems like I can only set up to another network. For example it only lists wifi's the are in my range and not my own.

I'm seriously confused here?

pelluci · 16-08-2013 4:05pm

Lola Scrawny College wrote: »

I click on it and it tells me to go into settings and set up.

When I go into the settings and follow instructions, it seems like I can only set up to another network. For example it only lists wifi's the are in my range and not my own.

I'm seriously confused here?

I think I read somewhere on the trial thread that this feature isn't available yet. Not sure if there's any plans to use it.

former legend · 16-08-2013 4:23pm

Lola Scrawny College wrote: »

I click on it and it tells me to go into settings and set up.

When I go into the settings and follow instructions, it seems like I can only set up to another network. For example it only lists wifi's the are in my range and not my own.

I'm seriously confused here?

Are you selecting 'create home network' rather than 'join'?

Wabbit Ears · 16-08-2013 4:38pm

Lola Scrawny College wrote: »

I click on it and it tells me to go into settings and set up.

When I go into the settings and follow instructions, it seems like I can only set up to another network. For example it only lists wifi's the are in my range and not my own.

I'm seriously confused here?

I dont get what you are trying to do?

My network home videos will populate if you have shared videos using a dlna server like twonky and you have turned on scanning for media on your horizon box. Create or joing home network has nothing to do with this setup so Im confused as to what youre doing..

ciaran75 · 16-08-2013 4:50pm

i can't get the horizon box to pickup files from my Synology NAS drive, it is not been listed in My Devices.

Does anyone know how to watch videos stored externally through horizon?

dalkiadave · 16-08-2013 4:55pm

ciaran75 wrote: »

i can't get the horizon box to pickup files from my Synology NAS drive, it is not been listed in My Devices.

Does anyone know how to watch videos stored externally through horizon?

If your nas drive is accessed by your laptop you can use twonky to add to the folders available to horizion box and stream via the laptop

who_me · 16-08-2013 4:56pm

Finally got Horizon to recognise Twonky on my iPad (no idea why it wasn't working, or started now). I'm a bit confused by the interface. Perhaps I'm being a bit dim - entirely possible - but can you get it to play a list of songs? If I select a song, it brings up just that one song and you can play it. You have to go "Back" to select another. Also, if you go "Back" while playing the song, the Pause button doesn't stop it. You have to navigate back to the song's menu item, then you can press Pause to stop it.

While I'm quite happy with the Horizon box, the early, shiny adverts showing its media capabilities seem very exaggerated. I certainly won't be switching away from my AppleTV any time soon. The Horizon box has many of the same features, but in awkward, clunky ways.

dalkiadave · 16-08-2013 5:06pm

who_me wrote: »

Finally got Horizon to recognise Twonky on my iPad (no idea why it wasn't working, or started now). I'm a bit confused by the interface. Perhaps I'm being a bit dim - entirely possible - but can you get it to play a list of songs? If I select a song, it brings up just that one song and you can play it. You have to go "Back" to select another. Also, if you go "Back" while playing the song, the Pause button doesn't stop it. You have to navigate back to the song's menu item, then you can press Pause to stop it.

While I'm quite happy with the Horizon box, the early, shiny adverts showing its media capabilities seem very exaggerated. I certainly won't be switching away from my AppleTV any time soon. The Horizon box has many of the same features, but in awkward, clunky ways.

And therein lies the problem with Horizion, its trying to be all things at once and that's what seems to be its downfall. It doesn't do the basics well. Sort that out then work on the fancy add ons and it will outshine even sky!

scary · 16-08-2013 10:01pm

Anyone know if they will leave the old router? my PC is upstairs hard wired and I want to leave it that way.

BlazingSaddler · 17-08-2013 12:02am

Having trouble connecting the box! The box just says Installation with small orange phone symbol above, has been like this for about an hour. The coaxand HDMI cables seem fairly secure. Is it a faulty box?

Pdoghue · 17-08-2013 12:35am

Having problems setting up home network. Have installed serviio on my PC, and it's appearing on my devices on the Horizon interface, but then no media is showing up in my device name on the interface.

naitsirhc · 17-08-2013 5:29am

scary wrote: »

Anyone know if they will leave the old router? my PC is upstairs hard wired and I want to leave it that way.

You have the option of keeping your modem as well. But it could cost ya €45 to do so

Ulysse91 · 17-08-2013 8:28am

Hello,
sorry for my silly questions but I don't understand all !!!
for the moment , with UPC I have :
− Digital Max TV
− Home Phone - Anytime World
− Digital+
− Home Phone
− Fibre Power Broadband 100Mb
− Multiroom Viewing
all for 87€

I would like to order their new products Horizon complete bundle for 80€.
Is the new bundle better or the same ? I have to pay activation fee 45€ as well?
With this new bundle, the multiroom viewing is useless ? (I have 2 tv )
thank you for your help.
Ulysse

qvsr46ofgc792k · 17-08-2013 10:00am

scary wrote: »

Anyone know if they will leave the old router? my PC is upstairs hard wired and I want to leave it that way.

Yeah. I was giving it back and the delivery man said we dont need it. Sure if they do PM me and you can take mine.

qvsr46ofgc792k · 17-08-2013 10:02am

mattb74 wrote: »

Having trouble connecting the box! The box just says Installation with small orange phone symbol above, has been like this for about an hour. The coaxand HDMI cables seem fairly secure. Is it a faulty box?

Mine took well over an hour. Stuck on that installation thing. Like you I was worried. It just takes time.

200motels · 17-08-2013 11:23am

I have UPC broadband and Sky and the only thing stopping me from getting Horizon is Sky Atlantic, will UPC get this excellent channel?

0ph0rce0 · 17-08-2013 11:24am

200motels wrote: »

I have UPC broadband and Sky and the only thing stopping me from getting Horizon is Sky Atlantic, will UPC get this excellent channel?

NO

Mimikyu · 17-08-2013 11:33am

This post has been deleted.

Wabbit Ears · 17-08-2013 11:37am

5 is currently disabled

paulkeno · 17-08-2013 12:15pm

Anyone else having problems with the HD channels, i can get sound with no picture, it doesnt happen all the time. RTE 2 HD is fine but seems to happen a lot with Eurosport Hd, normally dont watch that channel but did while the athletics were on.

Also, everytime it does an update it deletes my scheduled recordings, sometimes they come back, not always. Drives the missus mad and then i get abuse, any else have these issues?

I really want to like this box but the search functions drive me mad, please add a day search function and one button delete, (and move the F*#king delete everything option somewhere less dangerous)

Rant over!

Mimikyu · 17-08-2013 12:20pm

This post has been deleted.

coldfire1x · 17-08-2013 4:02pm

Captain Morgan wrote: »

This post has been deleted.

Got by box today as well. It was the same for me, I was only getting RTE1, gave them a call, the guy said lot of boxes were posted today so provisioning is a bit slow today. In addition to that premiership started, so quite a few calling to get sky sports etc.

He said it will be fine in couple of hours and indeed that was the case. All the channels are up now including HD.

I still have the issue with Broadband speed. I am still getting around 25mb which is right for 30mb line (that's what I was on) but now I am on 100mb. So I should be getting closer to that.

I wonder if the broadband speed increase takes longer than tv provisioning?

finn20 · 17-08-2013 4:07pm

Captain Morgan wrote: »

Going to have to call them. Only channel we're getting is RTE 1 and just did a speed test.

I was getting a good 35-45Mbps on our previous 50Mb line.

Me aswell

coldfire1x · 17-08-2013 4:10pm

finn20 wrote: »

Me aswell

Channels will come up, its only a matter of time. Do you have broadband speed issue as well?

Wonder if they are going to increase everyone's speed together or something like that.

I will give them a call tomorrow if it doesnt get better.

paulboland · 17-08-2013 4:10pm

coldfire1x wrote: »

Got by box today as well. It was the same for me, I was only getting RTE1, gave them a call, the guy said lot of boxes were posted today so provisioning is a bit slow today. In addition to that premiership started, so quite a few calling to get sky sports etc.

He said it will be fine in couple of hours and indeed that was the case. All the channels are up now including HD.

I still have the issue with Broadband speed. I am still getting around 25mb which is right for 30mb line (that's what I was on) but now I am on 100mb. So I should be getting closer to that.

I wonder if the broadband speed increase takes longer than tv provisioning?

I had that when I first got Horizon when setup finished my broadband speed was still 30mb
Try power off/on as when I did that my broadband download speed was fixed to new speed
if not wait a while and try power on/off
some customers had to wait till next day

Mimikyu · 17-08-2013 5:07pm

This post has been deleted.

greenman09 · 17-08-2013 5:10pm

Did any existing customers pay an upgrade or connection fee.

Mimikyu · 17-08-2013 5:11pm

This post has been deleted.

0ph0rce0 · 17-08-2013 5:11pm

Haven't seen any problems with the wifi here.

Speed test gives me about 65-79 Mbps on the laptop upstairs in the back room every time.

UPC Horizon Launched

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