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Change Eircom Phonewatch Alarm Code

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135

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    #62
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    ALS wrote: »
    is there any chance of getting the eng. code for the simon wireless panel.
    thanks

    we have an old disconnected system that I want to try and install it has been unplugged in the shed for the past 12 months we have no codes or paperwork.
    is there anything we can try to get it working.
    thanks in advance, or can someone give me a price to install ? 3 motion sensors and 3 door sensors

    pictures inc thanks in advance

    If you have no paperwork off the Simon sometimes there is a sneaky way to get the code. If you have no code let me know by P.M. Very easy to add these sensors if you have the code.

    www.altor.ie



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    #63
    sassyj
    Registered Users Posts: 733 ✭✭✭sassyj


    Trying to set up a temp user on an eircom HKC system. I have tried 0*6 and put in my code and then tried to put in new user code but it says tmperror


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    #64
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    sassyj wrote: »
    Trying to set up a temp user on an eircom HKC system. I have tried 0*6 and put in my code and then tried to put in new user code but it says tmperror

    That never worked.
    The only other way to do this is through engineer mode or if you have a manager menu set up.

    www.altor.ie



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    #65
    CBYR1983
    Registered Users Posts: 336 ✭✭CBYR1983


    altor wrote: »
    I have sent you a pm with some info..

    Altor, could you please pm me any detail on getting engineer code for a hkc Phonewatch alarm. Much appreciated.


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    #66
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    CBYR1983 wrote: »
    Altor, could you please pm me any detail on getting engineer code for a hkc Phonewatch alarm. Much appreciated.

    No problem, P.M. sent.

    www.altor.ie



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    #67
    Greentrees
    Registered Users Posts: 38 ✭Greentrees


    Hi altor, would you mind sending me these details also via PM? Thank you in advance : )


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    #68
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Hi Greentrees,
    Havn't seen Altor around in a bit. I sent you a PM re the code.
    If you need any help let me know.:)


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    #69
    Fr Noel Furlong
    Registered Users Posts: 1 ✭Fr Noel Furlong


    Have just moved house and have a HKC Phonewatch alarm and am also looking for the engineer code so I can change the user codes. The house was rented before I bought it so a lot of people have come and gone and have the current code.
    Any help would be appreciated, Thanks in advance


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    #70
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    Fr Noel Furlong wrote: »
    Have just moved house and have a HKC Phonewatch alarm and am also looking for the engineer code so I can change the user codes. The house was rented before I bought it so a lot of people have come and gone and have the current code.
    Any help would be appreciated, Thanks in advance

    Sent you a P.M re the code.

    www.altor.ie



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    #71
    BobSmith128
    Registered Users Posts: 57 ✭✭BobSmith128


    Hi, any chance of a PM with the info on how to change my alarm code?

    Just bought a new house and want to change the code to one only my wife and I know.

    Its an eircom phone watch system but the monitoring part is not turned on - so just a stand alone alarm.


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    #72
    BobSmith128
    Registered Users Posts: 57 ✭✭BobSmith128


    Folks, Any help here please?
    I rang Eircom PhoneWatch and they gave me two options.
    Pay 200 euro for engineer to come out
    or sign up with eircom phonewatch!!!
    Absolutely incredible!
    I am being forced to pay to change my alarm code.

    So hoping there is someone here with the info to allow me to reset the alarm code and so I can change it.

    Cheers,
    BS128


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    #73
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Did you get the manual I sent you?


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    #74
    BobSmith128
    Registered Users Posts: 57 ✭✭BobSmith128


    Hi Koolkid,

    Yes I got that thanks however I dont think its for my alarm.
    It mentions simon user manual - and the specs are not what my alarm has.
    Mines a HKC secure watch 199-1987.
    Unless there's a section in the manual that applies to the HKC?

    I see there are some master codes to try - however I am not sure how I would enter them on my alarm system...


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    #75
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    BobSmith128 wrote: »
    Hi Koolkid,

    Yes I got that thanks however I dont think its for my alarm.
    It mentions simon user manual - and the specs are not what my alarm has.
    Mines a HKC secure watch 199-1987.
    Unless there's a section in the manual that applies to the HKC?

    I see there are some master codes to try - however I am not sure how I would enter them on my alarm system...

    I have sent you a P.M. re the engineer code.
    I have also sent you off the HKC manual.

    www.altor.ie



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    #76
    BobSmith128
    Registered Users Posts: 57 ✭✭BobSmith128


    Thanks for that Altor.
    Will have a read through of that manual in the coming days - just a bit busy still with the new move.
    Appreciate the help.


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    #77
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    BobSmith128 wrote: »
    Thanks for that Altor.
    Will have a read through of that manual in the coming days - just a bit busy still with the new move.
    Appreciate the help.

    Any other questions BobSmith128 let us know :)

    www.altor.ie



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    #78
    George225
    Registered Users Posts: 1 ✭George225


    Hi Altor,

    My home is with G3 Simon system, all batteries had been changed last year. But it alarmed recently with "hallway motion tampered".

    Any idea to repair or replace it and how? Much appreciate for your help if engineer code and instruction sending.

    Thanks a million

    BR/George225


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    #79
    johnbk
    Registered Users Posts: 230 ✭✭johnbk


    I have moved house recently which has an eircom concord 60-840-43 or 60-857-43 installed. I don't have any engineer code, is it possible to reset the unit? I have no interest in a phone watch account and would be interested in adding my mobile to the unit instead. Any help would be appreciated.

    My views are my own.



  • Options
    #80
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    johnbk wrote: »
    I have moved house recently which has an eircom concord 60-840-43 or 60-857-43 installed. I don't have any engineer code, is it possible to reset the unit? I have no interest in a phone watch account and would be interested in adding my mobile to the unit instead. Any help would be appreciated.

    Sent you a P.M re the code.

    www.altor.ie



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    #81
    squa
    Registered Users Posts: 55 ✭✭squa


    Hi Altor,

    I'm in a similar situation to johnbk, can you help at all?

    I recently moved house & was only provided with the System Master Code, which I would like to change for obvious reasons. Is it possible to do this without an Engineering Code?

    It's the older Eircom supplied Concord control panel.

    Any help greatly appreciated.

    Thanks,
    Squa


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    #82
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I sent you a PM re this.


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    #83
    squa
    Registered Users Posts: 55 ✭✭squa


    Thanks KoolKid

    The only problem about your suggestion is that unfortunately I don't have the Customer/Account # for the alarm as I'm not an Eircom customer. The previous owners were the Eircom customers & we never transferred the account, hence my intentions to try change the master code.


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    #84
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Any paperwork around anywhere on it?


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    #85
    squa
    Registered Users Posts: 55 ✭✭squa


    KoolKid wrote: »
    Any paperwork around anywhere on it?

    I might be able to get in contact with the previous owners, but if I can't am I out of options?


  • Options
    #86
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You could default & set it up again or upgrade the panel.


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    #87
    squa
    Registered Users Posts: 55 ✭✭squa


    KoolKid wrote: »
    You could default & set it up again or upgrade the panel.

    If I was to go down the route of upgrading the panel I'd probably just go all the way & upgrade the whole system.

    Do you know if there is there a thread (or step by step) already done out for defaulting to factory?


  • Options
    #88
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    squa wrote: »
    Hi Altor,

    I'm in a similar situation to johnbk, can you help at all?

    I recently moved house & was only provided with the System Master Code, which I would like to change for obvious reasons. Is it possible to do this without an Engineering Code?

    It's the older Eircom supplied Concord control panel.

    Any help greatly appreciated.

    Thanks,
    Squa

    Hi Squa,

    Here is a link to the user manual off this system.
    There is no need to default or upgrade the panel to change a user code.
    You do not need a engineer code as this is done in your user menu.

    All explained on page 11 :)

    Any problems let me know.

    www.altor.ie



  • Options
    #89
    squa
    Registered Users Posts: 55 ✭✭squa


    Thanks Altor.

    I had a look at the manual already & maybe I'm completely misunderstanding the instructions, but page 11 seems to just detail how to ADD a new user code, not change the System Master Code. I'm assuming that anyone who knows the System Master Code can override everything regardless of how many additional User Codes are set?

    I'd like to change this as the previous owners also known it...... I'm probably being a bit paranoid about the whole thing, but it just seems pointless turning the thing on if someone else knows the code :(


  • Options
    #90
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    squa wrote: »
    Thanks Altor.

    I had a look at the manual already & maybe I'm completely misunderstanding the instructions, but page 11 seems to just detail how to ADD a new user code, not change the System Master Code. I'm assuming that anyone who knows the System Master Code can override everything regardless of how many additional User Codes are set?

    I'd like to change this as the previous owners also known it...... I'm probably being a bit paranoid about the whole thing, but it just seems pointless turning the thing on if someone else knows the code :(

    That is no problem. I would prefer to change the code too.
    Press 9 and enter your user code.
    Scroll to codes/master code, press #
    Enter the new code, then press # to save

    www.altor.ie



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    #91
    squa
    Registered Users Posts: 55 ✭✭squa


    Spot on Altor, exactly what I was looking for..... thanks a lot.

    I'm going to push my luck a bit further & ask if you know is it possible to disable the dialer/monitoring function? I no longer have an active phone line at my house & for obvious reasons I get a status message about once a week advising of a line fault. The control panel seems happy enough if I just acknowledge the status message for now, but I've read a few horror stories on other threads about people's alarms waking them in the middle of the night with random status messages!


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