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07-08-2012, 23:41   #1
Wicklowleaid
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Problem with online boarding pass

Hi All,
I am travelling Friday with a certain no frills carrier and have proceeded to check in online and print my boarding passes. To my horror I have made a stupid mistake and mistyped one letter in my surname an m instead of an n! My question is what do people thing I should do? Proceed and hope for the best? Ring up the helpline? Has this every happened to anyone before and what was the outcome? I'm fairly worried! Thank you in advance!
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07-08-2012, 23:50   #2
ballooba
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Call them and explain. There will likely be no charge.
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07-08-2012, 23:52   #3
miller50841
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My girlfriend done that on me went through said nothing got through even didn't have to place bag in the size yoke
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08-08-2012, 00:21   #4
MYOB
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Originally Posted by ballooba View Post
Call them and explain. There will likely be no charge.
With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.
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08-08-2012, 00:27   #5
Eerie
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Your name can be misspelled up to 3 characters without a problem. I had this issue before. My first name can be spelled 2 different ways (my way having 2 extra letters) and I had no problem, even with Ryanair!
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08-08-2012, 00:46   #6
BuffyBot
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Quote:
Originally Posted by MYOB View Post
With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.
Nonsense. Check out the multiple reports of mistakes being corrected quickly and without charge by Ryanair on the Travel forum.

OP - it won't be an issue. If you're really concerned, call them.
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08-08-2012, 00:46   #7
MYOB
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Originally Posted by Eerie View Post
Your name can be misspelled up to 3 characters without a problem. I had this issue before. My first name can be spelled 2 different ways (my way having 2 extra letters) and I had no problem, even with Ryanair!
Your issue is more with airport security, should you be flying back from an airport that does outbound verification of ID (e.g. Gatwick)


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Nonsense. Check out the multiple reports of mistakes being corrected quickly and without charge by Ryanair on the Travel forum.

OP - it won't be an issue. If you're really concerned, call them.
I know of people who have been forced to pay the change fee. After spending quite some time on hold on a premium rate number = not free.
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08-08-2012, 00:51   #8
BuffyBot
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As Eerie states, 3 letters difference is generally the industry standard (which many folks have posted Ryanair adhering to, and answering the calls quite quickly which would differ from the folks you know).

Posting what you did is likely to send folks into an unessecary panic.
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08-08-2012, 00:53   #9
MYOB
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Posting what you did is likely to send folks into an unessecary panic.
I'm posting from actual experience.
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08-08-2012, 11:06   #10
Wicklowleaid
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Thanks everyone for all your help. Rang up the Ryanair helpline this morning, very helpful lady who changed the spelling error free of charge and asked me to leave it for two three hours and check in again online, reprint my boarding pass. She will email head office and they will make the change for me free of charge!
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08-08-2012, 14:29   #11
ballooba
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Originally Posted by MYOB View Post
With Ryanair? Hahahahahahahahahahahahahahahahaha.

Pay the name change fee or risk not being allowed boarding.
I've had experience contrary to that on several occasions, never refused. Don't let the truth get in the way of a good prejudice though.
Quote:
Originally Posted by Wicklowleaid View Post
Thanks everyone for all your help. Rang up the Ryanair helpline this morning, very helpful lady who changed the spelling error free of charge and asked me to leave it for two three hours and check in again online, reprint my boarding pass. She will email head office and they will make the change for me free of charge!
Glad to hear it worked out.
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I know of people who have been forced to pay the change fee. After spending quite some time on hold on a premium rate number = not free.
0818 is hardly 'premium rate'. That's rubbish.

Last edited by ballooba; 08-08-2012 at 14:31.
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08-08-2012, 14:50   #12
murphaph
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Quote:
Originally Posted by Wicklowleaid View Post
Thanks everyone for all your help. Rang up the Ryanair helpline this morning, very helpful lady who changed the spelling error free of charge and asked me to leave it for two three hours and check in again online, reprint my boarding pass. She will email head office and they will make the change for me free of charge!
Fair play to them, credit where it's due.
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09-08-2012, 15:51   #13
devnull
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Name corrections are free.

Name changes are paid.
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09-08-2012, 17:10   #14
murphaph
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Name corrections are free.

Name changes are paid.
What happens if you inadvertently use the wrong version of the same person's name (say they have the Irish version in their passport and you book using the English name)?

I often book flights for a friend in Berlin with no CC. He has an unusual name and what we call him is not his "passport name".

It would be a correction for the same person but the entire name would look different (like someone else).
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09-08-2012, 17:42   #15
dubdaymo
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Your issue is more with airport security, should you be flying back from an airport that does outbound verification of ID (e.g. Gatwick)
More scaremongering. I go through Gatwick regularly (including last week) and my passport never comes out of my pocket until I reach the EI or FR gates.
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