Then the driver should call the person back and demand to see the pass, otherwise the driver is not doing their job properly, don't bother going on about how the person will complain etc as if you do your job properlythe complaint is only a moan and not relevant at all, unless the driver is somehow treating those with free travel differently to other passengers with passes that have to be viewed by the driver.
However,in doing so I am rapidly made aware that a significant number of DSP Free Travel Pass holders actually DO expect to be treated differently to other passengers.
For example many DSP clients do not feel any obligation to observe a queue or to allow disembarking passengers off before barging straight through these customers.
Equally,I am regularly taken to task for even asking for the most fleeting glance at a Pass whose holder tell me they have one,but is remarkably reluctant to display it.
By far and away the most common abuse I get is from holders of a "PASS HOLDER ONLY" status document who automatically profess ignorance of such phraseology..."Whaduzdahmean n anyway"....twice today I was described as a "frukken bolli*kz2 for forcing a companion to pay cash money....
So please Foggy,don't patronize me or any of my colleagues,be they IR,Bus Eireann,Dart or Virgin Spaceships, who attempt to perform their "anti-social" duties in the face of almost total disinterest and even fear () from Management.