[keithclancy]

Originally Posted by Henry Ford III

Ads meant nowt - in contract law they are an "invitation to treat" as opposed to an "offer to sell" iirc. Mistakes can and do happen.

Why didn't you check the car over fully before buying it?

Your half right,

Invitation to Treat is only up until cash is handed over.
Once cash is handed over its a contract.

If the above mentioned contract was based on a piece of information being untrue (Heated Seats), then thats false advertising.

Your right though, if the OP didn't hand over money he wouldn't have a leg to stand on, because it would only be an 'Invitation to treat'

Similarly if the car was priced at 100 euro instead of 10000 euro, the OP couldn't walk in and demand to buy it at that price because its only an 'Invitation to Treat'

The AD only provides proof of what the Garage advertised. In itself its worth nothing, but when combined with the OPs word against the Garage it backs the OP up.

[Jimdagym]

Originally Posted by jimmydkid

Hi Dar, the seats are fully cloth, the main dealer said it is too expensive to fit heated seats so he has offered fitting rear parking sensors or a free service instead.

Not a fecking chance. No way should that easily. Sure they could advertise every car with imaginary extra's and just throw in a service when someone susses it.Tell them you want your money back immidiately and see what they come up with.

Be prepared to go through with it too.

[jimmydkid]

Originally Posted by Anan1

Not nearly good enough, i'd say. Heated seats are a really nice thing to have. Tell him you want to return the car, see what his best offer is in terms of money back, and make your decision then.

I had made an appointment for tomorrow with garage to return car and get full refund,Then phone rang this evening and now his offering full service and colour coded rear parking sensors

[Jimdagym]

Originally Posted by jimmydkid

I had made an appointment for tomorrow with garage to return car and get full refund,Then phone rang this evening and now his offering full service and colour coded rear parking sensors

Did you accept that?

[jimmydkid]

Originally Posted by Jimdagym

Did you accept that?

No, i said id think about it

[Anan1]

Originally Posted by jimmydkid

I had made an appointment for tomorrow with garage to return car and get full refund,Then phone rang this evening and now his offering full service and colour coded rear parking sensors

You want cash, rather than baubles. Find out how much money he will give you to keep the car.

[lifer_sean]

I don't know about the cost of Focus seats, but in general, interior trim is very very expensive. Going back a few years ago, a new seat for an Avensis was around 1000 euro !

If you asked me to guess, I'd have estimated 1500 euro worth of parts to put in heated seats. Not surprised dealer is not prepared to do this. I'd reckon your options are to hand back the car or take whatever deal they give you, ie service and parking sensors or whatever. If I were the dealer I'd take the car back before I'd change the seats.

[Anan1]

Originally Posted by lifer_sean

I don't know about the cost of Focus seats, but in general, interior trim is very very expensive. Going back a few years ago, a new seat for an Avensis was around 1000 euro !

If you asked me to guess, I'd have estimated 1500 euro worth of parts to put in heated seats. Not surprised dealer is not prepared to do this. I'd reckon your options are to hand back the car or take whatever deal they give you, ie service and parking sensors or whatever. If I were the dealer I'd take the car back before I'd change the seats.

+1. Depending on what car it is, i'd be looking for €500 plus to keep it.

[Eric Cartman]

OP id hold out for refund or seats, its an expensive job to do and its obvious the dealer doesnt want to. Theyd rather fob you off with a basic service + parking sensors (worth about 150 in total).

retrofitting the seats will probably be 7-800 at most, and at build time it was probably a 350 euro option , so the dealer is just trying to fob you off and make 200 quid instead of paying the 550 or so his mistake should cost.

even if you push it Id say theyll do the seats rather than take the car back, but I wouldnt settle for a cheap fob off here

[AltAccount]

I don't see how people are saying the OP will get a refund for this (unless you just mean a couple of quid refunded. I don't see how you could hand the car back after this.

The issue was found at handover. Rater than returning the car and taking back their draft, the OP allowed them to cash the draft, change the ownership, and was happy to dryive away and put mileage and "dirt on the car.
Taking that car back, recleaning/reprepping, changing the ownership back (probably adding another owner to the car, etc. is going to be a large hurdle imho.

OP, you shouldn't have taken the car unless you were happy with a compromise, or unless you had a cast iron agreement with the salesperson that the car would be brought up to spec FOC.
If you took it away on a wishy-washy promise of "ah, we'll sort something out", then more fool you...

[jimmydkid]

Originally Posted by AltAccount

I don't see how people are saying the OP will get a refund for this (unless you just mean a couple of quid refunded. I don't see how you could hand the car back after this.

The issue was found at handover. Rater than returning the car and taking back their draft, the OP allowed them to cash the draft, change the ownership, and was happy to dryive away and put mileage and "dirt on the car.
Taking that car back, recleaning/reprepping, changing the ownership back (probably adding another owner to the car, etc. is going to be a large hurdle imho.

OP, you shouldn't have taken the car unless you were happy with a compromise, or unless you had a cast iron agreement with the salesperson that the car would be brought up to spec FOC.
If you took it away on a wishy-washy promise of "ah, we'll sort something out", then more fool you...

I have been offerd a full refund, they have admitted it was there mistake, it was the general manager of the garage idea for me to take the car.

[AltAccount]

You're very lucky IMHO. They must really value your business!

[jimmydkid]

Thanks a million for all the helpful and positive comments iv taken a shine to the car so im going to take the garages offer of parking sensor and service. Thanks again guys

[jimmydkid]

Originally Posted by AltAccount

You're very lucky IMHO. They must really value your business!

No i think it had something to do with consumer rights

[Eric Cartman]

Originally Posted by jimmydkid

No i think it had something to do with consumer rights

Od still push to have the heated seats retrofitted, 7-800 euro is not much out of a garages pocket and is a nice extra to have