I was genuinely disappointed, as Sweetie Pies was the only place I could get this calorie laden treat. Wrote them an email conveying this.
I am writing with great disappointment in relation to the new menu being implemented in your cafe. Yesterday, a friend and I were in Sweetie Pies, to fill a very specific craving, which up until now your company was able to satisfy. Now before I go off track with compliments about your great products and how much I enjoy them, I really have to emphasise my displeasure at the new and vastly inferior menu now on offer. Unfortunately with your choice to forgo such rare treats as the Bloomer loaf French Toast with bacon and maple syrup, 'The Works', or those sublime waffles whose deliciousness I have not found any place elsewhere in Galway; and now focus solely on soup, sandwiches and savoury tarts, you have resigned yourself to be nothing more special than any conventional cafe in the city. Even the cupcakes, which were always a massive draw for me, seemed uninteresting and the selection was limited.
I write this not as a frustrated adult not able to get his French toast fix on a Thursday afternoon, but as a teenager with a wicked sweet tooth whose occasional trips to Athenry were always distinguished by the stopping off at Sweetie Pies at their humble beginnings, and seeing various members of the Foley family milling about. That's why, when I heard that the franchise had moved into Galway city, I instantly jumped on it and began a blissful love affair, reveling in the broader but no less delicious selection of items, which was always such a special treat from my youth.
With such stiff competition from the likes of the Gourmet tart company on Abbeygate Street, I truly feel that Sweetie Pies can ill afford to overlook one of the most important factors of it's business; the draw of its premises. Many fresh food eateries, the Gourmet Tart Company included, have no place to sit, eat and enjoy. Sweetie Pies has always had an atmosphere that exudes both warmth and comfort, and I have found myself sitting inside for hours with friends. The Amnesty International building itself has always been popular for various reasons, namely its location which is very favourable. I have seen many cafes come and go in that premises over the years, but it wasn't until Sweetie Pies put its own character into the building that it became, in my opinion anyway, such a peaceful and inviting place. Many a time I would sit by the window staring out at Middle Street watching the world go by, as spilt maple syrup dried on the lapel of my shirt, its sweet scent haunting me hours later.
You will forgive me for thinking that a good business model would be to get bums on seats and keep them there. I will testify to not being able to move after a hearty feed at Sweetie Pies, and it was never long before I once again craved the food, atmosphere and unique charm of Sweetie Pies. I wholeheartedly believe that by stripping your menu down to what seems like a bare bones cafe standard, you have done both yourself, and your loyal customers a severe injustice.
I understand that you most likely have your valid reasons for this change, whether they be social, financial or otherwise; but as a long time fan of Sweetie Pies, I just feel it necessary to tell you how disappointed and crestfallen I feel at this stage, no longer having an avenue to appease my frequent guilty pleasure.
Yours with deep dismay,