i bought a set of Skullcandy headphones on Play.com last year, i think it was in April or May but i cant find the Receipt / order confirmation in my inbox anywhere.
does anyone have one in their inbox they could send me please?
if this is out of order then please delete Mod
i've contacted the people who take Skullcandy returns and got this.
Skullcandy Warranty procedure for UK / Ireland Residents
Skullcandy headphones are guaranteed for 24 months from the date of purchase against manufacturing defects.
Please return your headphone to the address below together the completed attached form and a copy of your receipt.
We will verify the fault and in most cases replace with the same model / colour. Unfortunately we’re unable to repair or refund faulty headphones though we will replace if proof of purchase is provided [a bank or credit card statement is fine]. If they were a gift please ask the person who gave you the headphones for the proof of purchase. We require a receipt / proof of purchase without exception.
Please ship via a ‘recorded’ postal service and keep your tracking ID in a safe place. Unfortunately we’re unable to notify you of having received your package, please use your ‘recorded’ delivery or ‘tracking’ ID to confirm delivery. Once received the process should take no longer than 21 days.
Unit 19c Coln Park
Andoversford Industrial Estate