I have a security role set up with Deep Level (Parent Child Business Unit) access for the Read, Write and Create privileges on the contact entity in Dynamics CRM 2011. The security role is set up at the Root Business Unit and a user has been assigned the role at a child business unit. I am part of another business unit and have a plug in which assigns ownership to a user based on country of residence of the contact. When I create a contact the plug in kicks in and assigns the contact record to the correct user/owner. However, the new owner can only view the contact details in a list but cannot open the contact record….Why is this??? They have parent-child business unit access on read write and create privileges on contact entity???? very baffling!!!
Any info would be appreciated!