buyer offered €15incl p&p for a perfume.
They said they would post cash ( not safest option but what they wanted to do)
Cash never turned up so over a week later they decided to send a postal order which i did receive.
I then sent the perfume. Next day they said they received it and thanks. then couple hours later said they opened the box and there was a strong smell of perfume and only a drop left so it leaked.
Should i offer a full refund? i offered €12 refund as thats minus the €3 to post it.
I want to do a bank tansfer/paypal as its easiest and wont cost me anything extra.They said to just return the orig postal order but i cashed it when posting the perfume