"Leap" into the unknown: The feedback thread - boards.ie
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25-11-2011, 13:55   #1
Flukey
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"Leap" into the unknown: The feedback thread

I am just about to bring my new Leap card into the strange world of public transport to test it. There are already several Leap threads going and we've already had some points about its usage raised in them. Maybe we can keep this thread for more specific feedback by the people who have actually got a card and leave the more general discussions on it to the other threads. So if you have some specific feedback from actually using the card put it in here, as briefly as possible. Then we can all use it when we are feeding back our experiences in the questionnaires we are all supposed to be getting. If anything arises here that people would like to discuss in more detail, switch to one of the other threads which already have a broad range of discussion about it that is likely to be relevant. Anyway, my Leap card and I are about to head out. Wish us luck!
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25-11-2011, 15:24   #2
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Just got the new card. Wait for this - If I want to avoid the queue and use the machine on the right I have to pay €2.20
(Only €1.90 with the old 10 journey travel 90)
If im on a shorter journey I have to queue up and tell the driver my destination.
I presume that I have to pay again if I change bus !
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25-11-2011, 15:41   #3
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Exactly.

Again people need to understand that this is a test of the epurse facility.

The final setup could be completely different.
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25-11-2011, 15:50   #4
monument
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I presume that I have to pay again if I change bus !
Yes!

Even if the official record of the project shows otherwise, it is fairly clear that one company was kicking and screaming trying not to have changes made. Guess who!
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25-11-2011, 16:58   #5
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Exactly. Again people need to understand that this is a test of the epurse facility. The final setup could be completely different.
Would you accept a wager that DB will not change their pricing policy for at least the first year of the projects life?

They've had several years to decide what to do when ITS launches, why do you think they'll change their minds suddenly after it's launched? Alternatively, if you think they do have a plan for the future, why are they testing it with a different pricing scheme?
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25-11-2011, 17:03   #6
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So if you have some specific feedback from actually using the card put it in here, as briefly as possible. Then we can all use it when we are feeding back our experiences in the questionnaires we are all supposed to be getting.
Doesn't it defeat the whole purpose if we all give the same feedback?
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25-11-2011, 18:22   #7
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Yes!

Even if the official record of the project shows otherwise, it is fairly clear that one company was kicking and screaming trying not to have changes made. Guess who!
One company was probably kicking and screaming because they know that their subsidy is not going to increase in the short-medium term and that it may in fact go down. The stage fare system is antiquated and innefficient but the reality is that a flat fare may well negatively affect their revenue. We would all be delighted to wake up to a simplistic flat fare one morning but the politics seem to dictate otherwise.

Considering DB have the Travel 90, I don't think they're that opposed to the idea of flat fare/complimentary change. By all acounts they had ideas about a flat fare back at the time of the euro changeover but it was vetoed by DoT (again based on budget considerations).
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25-11-2011, 19:52   #8
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Doesn't it defeat the whole purpose if we all give the same feedback?
It is not exactly going to be like that. The idea is that we will see a bigger range of feedback here and that will get us all thinking and seeing how things work for others. We will get different perspectives on the issues and we'll all learn. Looking through the various Leap threads has already highlighted different things for me. We will still have issues that are more relevant to each of us. As a result, at the end of it all I still think we'll each be giving different feedback, but we'll be more informed and do it better.
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25-11-2011, 23:07   #9
curryman
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Got My leap card today. One of the things they want us to do is top up the card (optional).
Yet www.payzone.ie leap agents list doesn't seem up to date. I know Eason's Heuston station have the terminal to top up the leap cards so i wonder how many other shops have been left off the list.
I know its still in the final test stage but you would think the topup agents list would be up to date.
Anyone know of other shops not on the list
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25-11-2011, 23:36   #10
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Used on luas today. Very straight forward and saves me 35 cent on a single journey.

Looking forward to using it on the bus, think thats the main crux of the card for now.
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26-11-2011, 10:22   #11
lxflyer
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Would you accept a wager that DB will not change their pricing policy for at least the first year of the projects life?

They've had several years to decide what to do when ITS launches, why do you think they'll change their minds suddenly after it's launched? Alternatively, if you think they do have a plan for the future, why are they testing it with a different pricing scheme?
I'd accept that the NTA decide DB's fare structure and not DB.

At the end of the day I'd far prefer a simple fare structure, such as a flat fare. But if that means that DB farebox income were to drop significantly on top of the several million per annum additional overheads to run this scheme then frankly it isn't a runner.

DB relies on the farebox income to run the service given subsidies are falling even further - if that were to drop significantly I could only see one result - more service reductions.

It's a catch 22 situation.

In the current economic situation I don't think the company can afford that risk?

Neither you nor I know what is planned in the New Year when cash fares go up - perhaps the LEAP card will retain the current prices.
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26-11-2011, 11:56   #12
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Originally Posted by lxflyer View Post
I'd accept that the NTA decide DB's fare structure and not DB.

Neither you nor I know what is planned in the New Year when cash fares go up - perhaps the LEAP card will retain the current prices.
The current informed speculation (ie:educated gossip ) is that Leo V's Departmental thinking is leaning towards a 20% atb increase in Cash fares.

If this is true then the level of any increase in Off-Bus Ticket Sales could still be significant.

It's also my opinion that the arrival of the NTA on-scene has introduced a grey-area as to who is now responsible for Off-Bus Ticket Prices.....there may well be a form of patch-protection going on at the moment regarding this.
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28-11-2011, 08:16   #13
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Used it on a bus with the non driver validator and Irish rail this morning, no real problems, apart from the guy at the gate who looked at me rather odd as if he didn't know what it was.
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28-11-2011, 10:55   #14
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List of Leap Card agents now been updated on http://www.payzone.ie/ - huge choice now.
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28-11-2011, 10:57   #15
emco
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Got one of these the other day, i use the bus every day and it is dreadful that there is no discount on the fare, its the same as paying cash. Its far cheaper to get the travel 90.

The fact that its an integrated ticket doesn't justify the expense. For people that have shorter bus trips it could be helpful as there is no ticket that really accommodates them, although this is not an intentional design feature.

How do people find the pricing on train or luas?
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