I don't often post on this forum however after having used the Cisco EPC2425 I just had to have a rant!!! I can't remember the last time I've ever had such a bad experience with broadband!!!
I moved into my girlfriends apartment about three weeks after and was happy to hear she had broadband with UPC. I moved from Dublin 11 to Dublin 15 btw. I noticed that the modem/router she was using was a Cisco EPC2425 and I thought to myself "nice one" I work in IT and do a bit of admin on the Cisco Switches so I shouldn't have any problems.
Problem 1. I tried downloading using bittorrent the connection just drops!!
Problem 2. I was unable to bridge my Cisco Linksys WRT610N Router to the Cisco EPC2425 http://homestore.cisco.com/en-us/rou...VVviewprod.htm . I spent hours configuring the settings on the Cisco EPC2425 such as enabling and disabling firewall settings, wireless, bridging. In the end I managed to get one computer working and connected to my Cisco Linksys WRT610N Router but my other two laptops connected to the internet for a while then the connection dropped! I checked the event viewer and noticed that I was getting loads of DNS error messages. Yep I also opened as many ports as I could on both the Cisco EPC2425, Cisco Linksys WRT610N Router, no joy
Problem 3. I called UPC a number of times about this crappy Cisco EPC2425 and was told that I would have to put up with it! However Friday I called UPC and they informed me they could send me out a Scientific Atlanta emta 2203 modem however I would have to fit this myself! I'm waiting for a call from the disconnection or connection department. Another agent told me today that there was no way I was getting the Scientific Atlanta emta 2203 modem because there was one left! I called back again spoke to a different agent and was told that the disconnection or connection department would be calling me and arranging a date that I can pick up the Scientific Atlanta emta 2203 modem by courier!
Problem 4. I noticed alot of network drops in the Dublin 15 area not related to me downloading large files is there some upgrading going on?
Is UPC aware that this Cisco EPC2425 is crap and that it's really annoying alot of people? I feel like putting a complaint into Comreg at this stage! Is there new routers getting released soon? Will UPC bother to post out an Scientific Atlanta emta 2203 modem to me?