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24-09-2009, 22:19   #1
Infoanon
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Billing information UPC

Have UPC stopped sending out Bills for their TV services ?

I and others have not received Bills for the UPC TV service - although reminders have been received.

UPC have been pushing people to sign up to on line billing...
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24-09-2009, 23:08   #2
FloatingVoter
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Quote:
Originally Posted by Infoanon View Post
Have UPC stopped sending out Bills for their TV services ?

I and others have not received Bills for the UPC TV service - although reminders have been received.

UPC have been pushing people to sign up to on line billing...
As far as I know, you had to opt out of online billing. I seem to remember opting out online through MyUPC.
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25-09-2009, 16:52   #3
campo
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you are probably paying by direct debit if so they dont post out a bill unless the montly cost change
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25-09-2009, 16:59   #4
Alun
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I haven't received a paper bill since I signed up for MyUPC (which is fine by me), but then I pay by DD. Actually that's not quite true, they send you a paper bill whenever anything changes, such as a change of service or price increases, but otherwise nothing. That's a separate issue to eBilling which is where you keep on paying the bills manually but do it on-line, and get reminders by text message when it's due.
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25-09-2009, 22:08   #5
Infoanon
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Originally Posted by campo View Post
you are probably paying by direct debit if so they dont post out a bill unless the montly cost change
Not paying by direct debit - just not receiving any bills - so much for their improved customers service.....
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28-09-2012, 13:20   #6
nomorelili
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account information

where can i verify my bill informatin? i recive a bigger bill this month and i need 2 know why. i need 2 see why is bigger so i can pay the bill. thank u
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28-09-2012, 13:49   #7
djimi
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Go onto their website and sign up for MyUPC or whatever they call it. You can view your account information on there.
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01-10-2012, 15:11   #8
nomorelili
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thank u djimi
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