I have recently started getting Tesco shopping delivered - new baby means not as much time for such things ;-)
But today I had some moldy grapes and a lettuce delivered! I tried ringing the Customer Service number on the delivery document. Its a number beginning 00800 ... which I think is going through to UK?
Anyway the first time I got a message "cannot take the call due to unforseen problems, please try later" then later I was left on hold with music (so I'm being charged for the call) for 30 minutes before I hung up (I was being told about every minute then I was moving up the queue and to hold on!!)
Is this normal that you cant get through to Tesco?
I'm going try the 00800 number again tomorrow and if no joy will ring head office in Dun Laoghaire.