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Richer Sounds

  • 06-06-2008 9:22am
    #1
    Closed Accounts Posts: 1,493 ✭✭✭mcaul


    Just noticed richer sounds in Belfast are heavily selling into the south at their sterling prices. Delivery charges of £10 - £50 apply, but their prices for TV's / HiFi seem to be extremely good.

    Phillips 42" LCD £549, Sony Bravi 32" £449 etc etc.

    www.richersounds.ie

    Always were a decent crowd to deal with when they had a store in Dublin.


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Comments

  • Registered Users Posts: 2,171 ✭✭✭syboit


    mcaul wrote: »
    Just noticed richer sounds in Belfast are heavily selling into the south at their sterling prices. Delivery charges of £10 - £50 apply, but their prices for TV's / HiFi seem to be extremely good.

    Phillips 42" LCD £549, Sony Bravi 32" £449 etc etc.

    www.richersounds.ie

    Always were a decent crowd to deal with when they had a store in Dublin.


    I still buy stuff from them, shipping rates are very good. their sterling -> euro conversion rate is a bit ropey, but I usually get them to charge me the sterling price and let the credit card do the rest. They are always up for knocking a few pounds off aswell :D


  • Registered Users Posts: 1,266 ✭✭✭banchang


    I always found their product range to be narrow & inconsistent


  • Registered Users Posts: 1,926 ✭✭✭keith_d99


    Comparing a 42 inch Panasonic Plasma - there is a huge difference pricewise between Richer Sounds and Komplett (who I always thought were the cheaper of the online stores)

    Panasonic TH42PZ70PED (Full HD):
    Komplett: €1269 + €139 delivery = €1420 (including 12 prf)

    Richer Sounds (sterling):
    £799 + 40 shipping = Approx €1060

    That's nearly 400 in the difference! Bargain from Richer Sounds - and a good tv too!

    http://www.komplett.ie/k/ki.aspx?sku=342397

    and

    http://www.richersounds.ie/asp/product.asp?objectid=938&mode=0&categoryid=6&sub=43&productid=682&c=0


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,346 Mod ✭✭✭✭bk


    Yes, pity richersounds don't do the new 50" Panasonic Plasmas, hint hint :)


  • Registered Users Posts: 156 ✭✭hughes2558


    Do you have to buy from the ireland website http://www.richersounds.ie/ or can you buy from the http://www.richersounds.com/home.php website. There is a better selection on the second site.


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  • Registered Users Posts: 2,171 ✭✭✭syboit


    hughes2558 wrote: »
    Do you have to buy from the ireland website http://www.richersounds.ie/ or can you buy from the http://www.richersounds.com/home.php website. There is a better selection on the second site.

    The .ie site, but I've always found with them that they have a lot more in stock than whats on their website. I asked one time about getting a center speaker which they had on their .com site and they said they'd ship it over, so I suppose no harm in asking.


  • Registered Users Posts: 149 ✭✭Scobius90


    I would ring them to order anything.

    Bought a 42" Panny from them last Dec, charged me 50 yoyos for del and i still saved 300 on all retailers down here. Plus if you have a problem, there is the added bonus of them only being in belfast and they will arrange courier back to there should you have one (not that i did :) ). would recoomend them to everyone.

    Re: 50" panny plasma, ring them they may be able to get it in for you

    Cheers,
    S


  • Registered Users Posts: 5,534 ✭✭✭Dman001


    The 32" Bravia is just over €600 delivered when you use the Sterling price. Seems like a good deal.


  • Registered Users Posts: 10,610 ✭✭✭✭okidoki987


    The shop is tiny in Belfast but it's crammed high with goods.


  • Registered Users Posts: 564 ✭✭✭fishfoodie


    I have to pipe in...

    I just bought a 42" Panasonic Plasma from Richer Sounds & I couldn't be happier with them. The Plasma wasn't available on the ie site but the guys in Belfast got the TV delivered from the UK. All, in all probably >€400 saving.

    I'm a hard man to keep happy, but the folks in Richer Sounds get my vote every time !!!


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  • Registered Users Posts: 594 ✭✭✭Dazzy


    My 2 cents...

    I was recently looking to buy an Onkyo A/V receiver and talked to Richer Sounds. They told me that a replacement model was due out and they would have it in 2 weeks even though they had the old one in stock..... very impressed by this as I always want the latest.
    They also said they don't stock everything on the .co.uk site but can get it shipped accross. The receiver I was after retails down south for €350 and Richer Sounds are €315 when you do the conversion.


  • Registered Users Posts: 466 ✭✭aquascrotum


    RS are excellent - as others have said they generally seem to carry everything on the .co.uk / .com website but don't display it on the .ie website.

    Can't understand why there is such a dearth of decent AV specialists in Dublin/RoI generally with midrange stuff - it seems to be from overpriced crud in Peats/Currys or similar to overrated overpriced crud in B&O to super-top of the range gear.

    BTW if you have access to a NI address, Richer Sounds will pricematch the best price you can find for the same item delivered to that address from an online UK retailer - for instance I'll shortly be buying a Panny 37" plasma, RS are about £680, best online deal in stock and delivered to my folks address in Armagh is £610. If you go to RS with that quote they'll sell over the counter for £610. Same unit in Komplett in RoI is E860, Currys in RoI was E900+ last time I looked...well worth a half tank of diesel to Belfast.


  • Registered Users Posts: 712 ✭✭✭GG66


    BTW if you have access to a NI address, Richer Sounds will pricematch the best price you can find for the same item delivered to that address from an online UK retailer -

    Didn't know you needed an NI address. I bought a sound system from them last year. CD Player, AV receiver + 7 speakers. Not only did they price match anything I got from elsewhere in the UK or Ireland they smashed it. Got a great deal on the speakers and the AV receiver which should have been about 600eu cost about 400eu.

    Price around and then ring them and don't be afraid to ask for a better price (more than once)


  • Company Representative Posts: 9,457 ✭✭✭Richersounds.ie: John


    Guys, John McDonald here MD of Richer Sounds Ireland - I did not know we had our own thread on Boards! Yippie, and thanks to all who have said nice things about us. Just to clarify a few things: 1. Yes we know our richersounds.ie site is a little crap, we are really working to make it better we have a new site in the wings waiting to go - we are just soo damn busy at the moment its untrue. 2. Anything you see on our .co.uk or richersounds.com site we can get in for you(assuming the UK guys have it in stock..), at the same price or cheaper - in fact we will have most of it in stock - just we probably have not had a chance to get it on the .ie site. 3. We will price beat ANYBODY! I saw a few mentions of KomPleet and other online retailers, so long as they have the goods in stock and are authorised dealers we will beat any cheaper price. 4. We are in Ireland! We have a bricks N Mortar shop in Belfast and we also own The Philips Shop in Dublin where our service centre is based so you can feel comfortable shopping with us 5. Once again we know our Euro rate is ropey on some items - it all depends on when we bought them or when we last updated the product - however you are free to choose either the sterling or euro price and we will sell at whicher is the cheapest for you. 6. The best thing is always to give us a call on the dog n bone or on skype - we will always sort you out a price!!!! Thanks again for the Kind comments, Thanks to Boards!

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Registered Users Posts: 712 ✭✭✭GG66


    johnmc wrote: »
    Guys, John McDonald here MD of Richer Sounds Ireland - I did not know we had our own thread on Boards! Yippie, and thanks to all who have said nice things about us. Just to clarify a few things: 1. Yes we know our richersounds.ie site is a little crap, we are really working to make it better we have a new site in the wings waiting to go - we are just soo damn busy at the moment its untrue. 2. Anything you see on our .co.uk or richersounds.com site we can get in for you(assuming the UK guys have it in stock..), at the same price or cheaper - in fact we will have most of it in stock - just we probably have not had a chance to get it on the .ie site. 3. We will price beat ANYBODY! I saw a few mentions of KomPleet and other online retailers, so long as they have the goods in stock and are authorised dealers we will beat any cheaper price. 4. We are in Ireland! We have a bricks N Mortar shop in Belfast and we also own The Philips Shop in Dublin where our service centre is based so you can feel comfortable shopping with us 5. Once again we know our Euro rate is ropey on some items - it all depends on when we bought them or when we last updated the product - however you are free to choose either the sterling or euro price and we will sell at whicher is the cheapest for you. 6. The best thing is always to give us a call on the dog n bone or on skype - we will always sort you out a price!!!! Thanks again for the Kind comments, Thanks to Boards!

    Thanks John, it's good to see retailers meeting their customers online. I've always found your staff very knowledgeable and friendly to deal with.

    So how about a special offer for boardsies then, even for one week?
    I've a few items I've been putting on the long finger, you may just tempt me to break open the piggy bank a bit early ;)


  • Registered Users Posts: 12,368 ✭✭✭✭Snake Plisken


    Could never understand why Richer and Hifi corner pulled out of Dublin, I still have Tannoy M1's and M2's that I bought 10 years ago still working away fine, the only problem with these stores was where they were situated it was very hard to get parking, if they had moved out to somewhere Like blanch or Fonthill it would have been great, and would have made business sense during the Celtic Tiger, alas with the Tiger just about to be put down I doubt we will see Richer south of the border anytime soon.


  • Company Representative Posts: 9,457 ✭✭✭Richersounds.ie: John


    John Mc From Richer Sounds here again - what a good Idea - special deals for Boardies - How about free shipping to start?? Of course if anyone is looking for a deal they can just give me a shout personally , and to answer the last posters query - yes its unlikely that we will ever be back down South - over 50% of our business in now on-line, and about another 15% is specialist multi Room and Custom install and its just too damn expensive to retail in dub,in (but I am sure we could be persuaded if we really thought there was a demand), Thanks again for all your kind comments - hope the Tannoys are still going well! john Mc

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Closed Accounts Posts: 1,493 ✭✭✭mcaul


    Hi John

    What this thread proves is real customer service built up over years will beat any number of full page adverts by Currys / PC world / dixons who simply don't give a damn about customer service. In fact Goldman Sachs have downgraded DSG group to a sell rating and one of the reasons given was their lack of connection and retention of customers. (financial speak for crap service)

    I'd guess a free delivery offer for the slower summer months would give you huge feedback.


  • Registered Users Posts: 2,919 ✭✭✭Bob the Builder


    Could never understand why Richer and Hifi corner pulled out of Dublin, I still have Tannoy M1's and M2's that I bought 10 years ago still working away fine, the only problem with these stores was where they were situated it was very hard to get parking, if they had moved out to somewhere Like blanch or Fonthill it would have been great, and would have made business sense during the Celtic Tiger, alas with the Tiger just about to be put down I doubt we will see Richer south of the border anytime soon.
    The father bought a stereo(nearly £900 Irish pounds) in the early 90's from ye. Still ticking away like a grandfathers clock.

    Regarding your customer service, I've never shopped with you before, but on foot of seeing a thread like this, I dont think I can avoid Richer now. I'll keep it in the back of my mind if I want any electronics, I'll have a buzz of the website anyway.

    Regarding your point about the site, itr still uses and tables and it's design isn't the best around, but it's moreso about the content - and the prices. Good to see the MD of a reputable company actually talking to the customers like this. Keep it up!


  • Registered Users Posts: 1,787 ✭✭✭the corpo


    can i have a cd player?


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  • Registered Users Posts: 11,325 ✭✭✭✭Tony


    mcaul wrote: »

    I'd guess a free delivery offer for the slower summer months would give you huge feedback.

    If it was allowed I'd like to post some coupons for boards users for discounts on my site, I wonder what the mods would think of this?

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Registered Users Posts: 1,349 ✭✭✭Phibsboro


    Interesting thread for me especially cos today I posted my first ever adverts.ie ad and finally gave away my Sherwood ProLogic Amp and Teac CD deck that I got in Richer in town years ago. I used to love that shop! It was like an aladdins cave of stuff, everything packed high to the ceiling :) It was on my regular route for a stroll around town back then.


  • Registered Users Posts: 4,557 ✭✭✭The tax man


    phibsboro wrote: »
    I Used To Love That Shop! It Was Like An Aladdins Cave Of Stuff, Everything Packed High To The Ceiling :) It Was On My Regular Route For A Stroll Around Town Back Then.

    +1:)


  • Registered Users Posts: 1,163 ✭✭✭shnaek


    +1:)

    +1
    And on the basis of this thread richersounds.ie is going into my bookmarks. Looking forward to browsing the site during lunch.


  • Closed Accounts Posts: 2,269 ✭✭✭cabrwab


    Delighted to see i wasn't the only one who loved richer sounds when it was in Dublin, i discovered them back in '99(on dame st, now philips store) while looking for a Region1 DVD player they had the perfect job a pioneer for i think £500 with chip installed have only had 1problem with it in all that time which they sorted out hassle free!
    Plus with getting parking never had any trouble with the few times i bought stuff off Richer sounds they had the little stickers to say sorry your just picking goodies up!

    I need to be pulled away from the website all the time as i want everything.

    Thanks Johnmc for coming on here and responding to people in a favourable way its always appriciated.
    We miss you down here!
    Glad to hear you still look after the philips store its piece of mind to know if there is a problem.


  • Closed Accounts Posts: 867 ✭✭✭Maxwell


    Have to add that my customer service within the past 12 months with RicherSounds was absolutely perfect and a pleasure. Delivery was prompt and very reasonable (I bought a Pioneer AV Receiver). The guys were very helpful on the phone aswell as in e-mail.



    Would love to buy from them again and if John Mc checks the site again, would love to upgrade my PJ and buy a Optoma HD800X

    Money waiting for a good deal, pm welcome


  • Company Representative Posts: 9,457 ✭✭✭Richersounds.ie: John


    Tony any chance of that Naim back at some stage?

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



  • Registered Users Posts: 3,896 ✭✭✭dubmick


    still love my mission speakers that I got in Richersounds. Good thing I didn't listen to Salesman, he told me they were brutal and not to buy them!


  • Registered Users Posts: 1,926 ✭✭✭keith_d99


    Yeah still have a pair of Missions (black floor standing) - and a Nad 320 amp - both bought in Richer Sounds - best investment I ever made with no need to upgrade! My mini-disc player gets a little less use however!
    dubmick wrote: »
    still love my mission speakers that I got in Richersounds. Good thing I didn't listen to Salesman, he told me they were brutal and not to buy them!


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  • Registered Users Posts: 11,325 ✭✭✭✭Tony


    johnmc wrote: »
    Tony any chance of that Naim back at some stage?

    Think you meant to Pm this John, pm gone to you

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



This discussion has been closed.
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