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Veneers - bad job done! need advice :(

  • 16-02-2011 2:26pm
    #1
    Closed Accounts Posts: 12 ValerieD


    Hi all, I could really do with some advice!

    I travelled abroad to Hungary to have veneers done and they were fitted two weeks ago. I had 5 veneers and 1 crown fitted to my upper front teeth.
    I was only back a few days when one of the veneers fell off. I had to have this re-cemented over here which cost me €80. The next day, another one fell off - and again i had to have this re-cemented back on.

    The dentist i went to where i live said that the material did not appear to be porcelain as it was etching and staining. The dentist abroad is adamant that it was infact porcelain that they used. Secondly, the work is completely inconsistent. The crown is white and the veneers are a light yellow colour. The veneer colour is not the colour i picked out. I picked a natural white. When i put it to the dentist abroad i was told that the crown is zirconium based and that it why it is whiter - plus the veneers are transluscent so the final colour depends on the colour of your own teeth underneath. I was never informed of any of this.

    Lastly - some of the veneers are made chunkier than others. My two front teeth are not even the same shape and size - one is longer than the other and thicker in depth. And the reason why the other two veneers came off is because the dentist abroad did not tailor the veneer to suit my bite. It was constantly getting in the way when i was trying to eat.
    Now the dentist abroad has offered to reimburse me for having the veneers re-cemented back on but i wonder what to do about the fact that one tooth is white while the others are yellow?? As porcelain doesnt bleach, the only option would be to replace the veneers completely which would be so expensive. Am i being unreasonable to expect the dentist abroad to cover the cost of this?

    I really dont know what to do. I dont want to be stuck with these teeth :(


«1

Comments

  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    Sound like a bad job post some pics.....you will need it redone by somebody that knows what they are doing. Did you approve the veneers before they were cemented? Was there a period in provisionals to see what they would look like?

    Hate to say I told you so but...............
    http://www.boards.ie/vbulletin/showthread.php?t=2055998870


  • Closed Accounts Posts: 12 ValerieD


    lol thanks for pointing that out! i was referred to this dentist by an agent over there so i was a bit more trustworthy than i would have been. I know its a classic case of "you get what you pay for".

    I had no temporary veneers on so i did not get to feel what they were like. And i only got to see them when i was having them cemented and they looked ok but i only saw and felt the defects when they were actually in my mouth. I had little choice at the time but to accept them as i was travelling back home two days later. I didnt realise they were considered bad workmanship until the dentist over here pointed it out..

    Not sure whether to pursue them to pay for the work to be re-done as i wouldnt trust them doing it themselves. Chances are i will have them all replaced at some stage.

    ....Was it really necessary to bump up that last thread!


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    ValerieD wrote: »
    lol thanks for pointing that out! i was referred to this dentist by an agent over there so i was a bit more trustworthy than i would have been. I know its a classic case of "you get what you pay for".

    I had no temporary veneers on so i did not get to feel what they were like. And i only got to see them when i was having them cemented and they looked ok but i only saw and felt the defects when they were actually in my mouth. I had little choice at the time but to accept them as i was travelling back home two days later. I didnt realise they were considered bad workmanship until the dentist over here pointed it out..

    Not sure whether to pursue them to pay for the work to be re-done as i wouldnt trust them doing it themselves. Chances are i will have them all replaced at some stage.!

    Everything is fixable with time and attention to detail. Unfortunately you may for the reasons above have to just put it down to experience and start from scratch.
    ValerieD wrote: »
    Was it really necessary to bump up that last thread!

    Well I think you would have like to have known this before you teeth were damaged, maybe it will save somebody else.


  • Registered Users Posts: 1,927 ✭✭✭georgieporgy


    ValerieD wrote: »
    lol thanks for pointing that out! i was referred to this dentist by an agent over there so i was a bit more trustworthy than i would have been. I know its a classic case of "you get what you pay for".

    I had no temporary veneers on so i did not get to feel what they were like. And i only got to see them when i was having them cemented and they looked ok but i only saw and felt the defects when they were actually in my mouth. I had little choice at the time but to accept them as i was travelling back home two days later. I didnt realise they were considered bad workmanship until the dentist over here pointed it out..

    Not sure whether to pursue them to pay for the work to be re-done as i wouldnt trust them doing it themselves. Chances are i will have them all replaced at some stage.

    ....Was it really necessary to bump up that last thread!

    You should sue the agent who seduced you with misleading advice. You deserve to get all your out of pocket expenses refunded PLUS the cost of redoing it properly PLUS legal costs PLUS compensation for wasted time and possible damage to your teeth. A couple years ago some politician made big noise advising people to go abroad. Sue him/them too.

    I'm a dentist. If I advised a patient to go abroad and they ended up like you I'd expect a big nasty letter on my desk from their lawyer and I'd be worried about losing my license.
    Write a few letters to newspapers also. At least it may help prevent it happening to somebody else.


  • Registered Users Posts: 661 ✭✭✭work


    Going abroad for short periods for dental treatment will almost always result in shoddy treatment. You will have no come back on a dentist in Hungary as you need to sue locally (they are obviously not regulated in Ireland) which would be a nightmare for you and likely a further waste of time and money.
    If there was an Irish agent certainly sue them. I cannot understand how someone can think an agent (salesperson) has any interest in your health, they are purely there to sell you products they know little about.

    Please put this one down to a mistake and find the best dentist or prosthodontist you can to put it right.

    Do not feel too bad, it is happening to thousands of people every day but at least you have the bawls to admit to going abroad. Most Irish shout about how much they saved until it goes wrong when they fall beneath the radar with embarresment.

    I cannot state enough how important it is you do not go back as they are unlikely to do anything that will not involve more damage to the irreplacable tooth structure you have left.

    Good luck whatever you do


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  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    Indeed ValerieD, kudos on telling your story, so many people jump up and down about the bargain but are like mute statues with amnesia if thing go badly.


  • Registered Users Posts: 2,488 ✭✭✭celtictiger32


    whoah was considering going somewhere like hungary etc. to get work done have to say not as sure about it now though. i have heard that in germany they do excelllant work while not as cheaply as hungary and the like but still not as expensive as here, can anyone vouch for same??

    also; it was veneers that i was considering, i havent really researched it in full yet but still very undecided. the structure of my teeth is actually perfect but badly stained from years of neglect you can also see 'brown marks' where the teeth are starting to rot at the side of my incisor. could this be treated by some sort of whiteneing treatment or are the veneers the only option?????????


  • Registered Users Posts: 17,398 ✭✭✭✭r3nu4l


    Congratulations to the OP on admitting that they had trouble with the work done. It turned out to be an expensive mistake for a 'cheap' job :(

    However, dodgy work is not exclusive to Eastern European countries, there's dodgy work carried out in Ireland too. The difference is you have much more comeback in Ireland compared to Eastern Europe and while it will be expensive to pursue in Ireland you have a better chance of success and a better chance of having legal costs refunded to you.


  • Registered Users Posts: 1,927 ✭✭✭georgieporgy


    whoah was considering going somewhere like hungary etc. to get work done have to say not as sure about it now though. i have heard that in germany they do excelllant work while not as cheaply as hungary and the like but still not as expensive as here, can anyone vouch for same??

    also; it was veneers that i was considering, i havent really researched it in full yet but still very undecided. the structure of my teeth is actually perfect but badly stained from years of neglect you can also see 'brown marks' where the teeth are starting to rot at the side of my incisor. could this be treated by some sort of whiteneing treatment or are the veneers the only option?????????


    What you need is to go see a dentist for a check up to ascertain what the problem is. Maybe you need a cleaning. maybe some fillings. maybe even veneers. Most people who come to me thinking they need veneers actually don't.


  • Registered Users Posts: 2,488 ✭✭✭celtictiger32


    What you need is to go see a dentist for a check up to ascertain what the problem is. Maybe you need a cleaning. maybe some fillings. maybe even veneers. Most people who come to me thinking they need veneers actually don't.

    true.. probably the obvious thing to do alright. thanks;)


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  • Closed Accounts Posts: 12 ValerieD


    whoah was considering going somewhere like hungary etc. to get work done have to say not as sure about it now though. i have heard that in germany they do excelllant work while not as cheaply as hungary and the like but still not as expensive as here, can anyone vouch for same??



    also; it was veneers that i was considering, i havent really researched it in full yet but still very undecided. the structure of my teeth is actually perfect but badly stained from years of neglect you can also see 'brown marks' where the teeth are starting to rot at the side of my incisor. could this be treated by some sort of whiteneing treatment or are the veneers the only option?????????



    Well given my experience with having it done in another country, i would strongly advise you not to go abroad. I have to have all of mine replaced now and the process takes several weeks whereas when you go abroad you get it done in a week usually. Theres a lot more preparation involved than you think. What they do abroad is just a rush job.

    After seeing a specialist here about the bad work done, i found out that amongst other things - the fitting on mine were really bad also. There is bacteria getting under mine now because i cant clean them properly. bacteria as you know causes teeth to decay. Plus I was told you are supposed to be able to bite on an apple with veneers but let me tell you these ones wouldnt survive a sandwich! Two have come off already and theres another one thats loose.

    The specialist i've gone to see deals with this type of problem on a daily basis. These poor people spending a fortune having the work re-done and all because they wanted to save a few quid by going abroad. While i was at the specialist the last time, another lady was there after being to Turkey. She kept getting infections because of bacteria getting in under the veneers due to the bad fitting. Her teeth looked great i have to say, looked well better than mine. but the fitting was just at bad, infact hers was probably worse than mine.

    Im not sure that i can post the name of the place i went to in Hungary, but if you want the name just pm me. You will see that the place looks so modern and state of the art (which is probably what fooled me the most). So dont be fooled. I've learned from my mistake and if someone else can learn from it too than it will have been worth my while going over in the first place


  • Registered Users Posts: 2,488 ✭✭✭celtictiger32


    ValerieD wrote: »
    Well given my experience with having it done in another country, i would strongly advise you not to go abroad. I have to have all of mine replaced now and the process takes several weeks whereas when you go abroad you get it done in a week usually. Theres a lot more preparation involved than you think. What they do abroad is just a rush job.

    After seeing a specialist here about the bad work done, i found out that amongst other things - the fitting on mine were really bad also. There is bacteria getting under mine now because i cant clean them properly. bacteria as you know causes teeth to decay. Plus I was told you are supposed to be able to bite on an apple with veneers but let me tell you these ones wouldnt survive a sandwich! Two have come off already and theres another one thats loose.

    The specialist i've gone to see deals with this type of problem on a daily basis. These poor people spending a fortune having the work re-done and all because they wanted to save a few quid by going abroad. While i was at the specialist the last time, another lady was there after being to Turkey. She kept getting infections because of bacteria getting in under the veneers due to the bad fitting. Her teeth looked great i have to say, looked well better than mine. but the fitting was just at bad, infact hers was probably worse than mine.

    Im not sure that i can post the name of the place i went to in Hungary, but if you want the name just pm me. You will see that the place looks so modern and state of the art (which is probably what fooled me the most). So dont be fooled. I've learned from my mistake and if someone else can learn from it too than it will have been worth my while going over in the first place

    thanks for the advice i think ive scratched hungary off the list anyway. i still havent heard any feedback from people here that have gone to germany. i have personally heard of 2 people and they couldnt recommend it highly enough, i actually know of a dentist here that recommended his brother in germany to a relation of mine the work she wanted was costing an arm and a leg this guy in germany was considerably cheaper. i think i will take the advice of a previous poster about seeing a dentist here first just to see exactly what needs doing and then resarch germany etc.


  • Registered Users Posts: 2,683 ✭✭✭Carpenter


    thanks for the advice i think ive scratched hungary off the list anyway. i still havent heard any feedback from people here that have gone to germany. i have personally heard of 2 people and they couldnt recommend it highly enough, i actually know of a dentist here that recommended his brother in germany to a relation of mine the work she wanted was costing an arm and a leg this guy in germany was considerably cheaper. i think i will take the advice of a previous poster about seeing a dentist here first just to see exactly what needs doing and then resarch germany etc.

    Hi
    I could recommend a top class place but would bet it will be removed very quick .


  • Registered Users Posts: 2,488 ✭✭✭celtictiger32


    Carpenter wrote: »
    Hi
    I could recommend a top class place but would bet it will be removed very quick .

    pm me??


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    Lads its not going to be any cheaper in Germany espically with travel, accomodation and expences. Also the problem of aftercare reamins. German dentistry is generally good, the germans all go to Hungary for the bargains, I am sure the Hungarians go to Kusadasi. This thread tell you everything you need to know, if you know better then roll the dice.


  • Registered Users Posts: 2,488 ✭✭✭celtictiger32


    Lads its not going to be any cheaper in Germany espically with travel, accomodation and expences. Also the problem of aftercare reamins. German dentistry is generally good, the germans all go to Hungary for the bargains BTW.

    was hoping to take in a few days over in germany aswell lol....


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    And for any dental treatment that is expensive (and "worth" travelling for) it will require multiple visits over a period of months...lol.

    Valerie, welcome to the banging your head against a wall that is dental tourism threads on boards.ie.


  • Registered Users Posts: 661 ✭✭✭work


    Carpenter wrote: »
    Hi
    I could recommend a top class place but would bet it will be removed very quick .
    That is because nobody is allowed advertise here, but I suspect you know that.


  • Closed Accounts Posts: 12 ValerieD


    And for any dental treatment that is expensive (and "worth" travelling for) it will require multiple visits over a period of months...lol.

    Valerie, welcome to the banging your head against a wall that is dental tourism threads on boards.ie.


    Sticky then?


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    Carpenter wrote: »
    Hi
    I could recommend a top class place but would bet it will be removed very quick .

    It should be noted that you gave the OP advice to go have this treatment done abroad in the first place. Maybe this thread is not the best place to post recommendation for cheap foreign high speed dental tourism.....

    Valerie I am working on a sticky...........


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  • Closed Accounts Posts: 45 mystery1


    Hi there,

    My advice is to look for a dentist which really specialises in cosmetic dentistry, and that alone. I'm not sure who in Ireland would be good to go to but I can tell you about my experience with a UK dentist which I would 100% recommend.

    I had dental work done 12 years ago by an Irish dentist which was awful, crowns pushing teeth out of place etc, and following from that I went to Hungary 4 years ago to get the Irish bad dental work corrected, and the end result was more than sub-standard.

    This year through research online I found a dentist in London called the ***no names allowed***. The dentists there are very experienced, with cosmetic surgery accreditation of some type (the details are on their website ***no names allowed***) They've also appeared on the show 'embarrassing bodies' on channel 4.

    I travelled over for a consultation (which there was a fee for, but worth every penny) and the dentist really took her time going through what my concerns were, what I wanted fixed in my smile etc. followed with a quote.

    The final result is amazing, my teeth have never looked or felt better, all in all it took 5 return flights from Dublin but it was worth all the travel. I was completely reassured throughout the process what was being done with my teeth, and I had input all the way. I got 6 top veneers, 2 front teeth crowns (replacing hungarian ones), a gum lift, an inlay on a molar, whitening on the lower teeth, an inman aligner on my bottom teeth (to straighten teeth that used to be straight before an Irish dentist got his hands on them!!grr!)

    You can also claim back tax using a MED 2 form for Ireland. They're not as cheap as Hungary, but I think they're cheaper than Ireland, and most importantly the quality of the dental work is amazing, and if I had gone to them a few years ago I would not have lost the money I lost on Irish and Hungarian dentists.

    My opinion, you pay for what you get, and if you want your teeth to be fixed once and for all, you're going to have to go to the best dentist you can find. I would have no hesitation whatsoever in recommending the ***no names allowed***.

    How I started my contact with them was that I sent a picture online through their website and discussed briefly my concerns, the dentist herself e-mailed back with details of what type of work would have to be done and the general cost. That part cost nothing, so why not give them a try....

    best of luck, I really hope you get sorted soon, I suffered for years with low confidence because of shoddy dental work so I know too well how important it is to have good teeth, both for health and personal reasons.


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    Thanks Mystery1 for the input. A cosmetic specialist anywhere in the world is called a prosthodontist. No names are allowed on this forum.


  • Moderators Posts: 1,589 ✭✭✭Big_G


    Mystery1, I would be interested to know how an Irish dentist caused your teeth to be crooked?


  • Closed Accounts Posts: 45 mystery1


    sorry I didn't know I couldn't give names, should I delete my post?

    As for crooked teeth, oversized crowns were placed on my top front 2 teeth, and according to my new dentist the 'bite' mustn't have been checked properly. Overtime the new oversized top teeth pushed 2 of my bottom teeth backwards so that they slanted back into my mouth. The other teeth surrounding the 2 that slanted back moved inwards towards the centre of my mouth causing overcrowding. They used to be perfectly straight before I got the 2 Irish crowns.:(


  • Registered Users Posts: 885 ✭✭✭kendragon


    mystery1 wrote: »
    sorry I didn't know I couldn't give names, should I delete my post?

    As for crooked teeth, oversized crowns were placed on my top front 2 teeth, and according to my new dentist the 'bite' mustn't have been checked properly. Overtime the new oversized top teeth pushed 2 of my bottom teeth backwards so that they slanted back into my mouth. The other teeth surrounding the 2 that slanted back moved inwards towards the centre of my mouth causing overcrowding. They used to be perfectly straight before I got the 2 Irish crowns.:(

    Hi Mystery1, would you be able to PM me the name of the London cosmetic dentist you eventually went to?
    Its a bit ridiculous that a forum on dentistry gets so uppity about naming these firms, seems to me that it kind of defeats to purpose of looking for information here.


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    kendragon wrote: »
    Hi Mystery1, would you be able to PM me the name of the London cosmetic dentist you eventually went to?
    Its a bit ridiculous that a forum on dentistry gets so uppity about naming these firms, seems to me that it kind of defeats to purpose of looking for information here.

    There are plenty of top class "cosmetic" dentists in Ireland (there is no such thing as a cosmetic dentist BTW there is no speciality in cosmetic dentistry either here or in the UK see here for more info http://www.boards.ie/vbulletin/showthread.php?t=2055720623&page=2) There is lots of information in the DI forum, however for recommendation we like PM's due to spammers, shills and legal action.

    The link that mystery1 posted was to a clinic in london where crowns start from 1050 euro and a single implant is 4000 euro so they are on the high side even for irish specialist standards. Again this type of work is available in ireland, cheaper, more convenient, and by better trained dentists.


  • Closed Accounts Posts: 45 mystery1


    There is accreditation of Cosmetic dentistry in the UK called BACD and the US and AACD in the US. In order to receive BACD or AACD accrediation dentists have to submit a series of patient profiles (photos, x-rays, dental impressions, all pre- and post work etc) that they have performed cosmetic dentistry on to prove their standard of work. It is not that easy to gain this accreditation, the BACD for example has 2 fellows and 11 members. If looking for a dentist for cosmetic dentistry in the UK I would check out the BACD list.


  • Closed Accounts Posts: 9,538 ✭✭✭ Zander Small Stool


    Dont forget they have to send in a cheque also :). A dental specialist will have Three years FULL time postgraduate training in a university attached dental hospital leading to a masters or better in their speciality as well as having carried out research, numerous memberships to all kinds of societies and associations like the BACA, AACD and others.

    For instance the coveted fellowship the highest honor involves the following according to the website
    https://www.bacd.com/dental-professionals/fellowship.html, 3 - 5 cases only for submission, a full time prosthodontic, orthodontic, endodontic etc student will have to present 20-50 clinical cases in their exams, along with the academic examinations & research thesis. There are nearly 20 prosthodontists in Ireland.

    What are the specialties in dentistry?
    Prosthodontists (Crowns, bridges, veneers, implants, dentures, TMD)
    Oral & maxillofacial surgeons (Wisdom teeth, jaw surgery, implants)
    Orthodontists (Braces)
    Periodontists (gum treatments, implants)
    Endodontists (Root canals)
    Pedodontists (Childrens dentists)


  • Registered Users Posts: 53 ✭✭peggie


    don't forget the speciality of dental public health


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  • Registered Users Posts: 20 SedationDentist


    "There are plenty of top class "cosmetic" dentists in Ireland (there is no such thing as a cosmetic dentist BTW there is no speciality in cosmetic dentistry either here or in the UK"
    There is no official recognition within the Dental Council for the speciality of "cosmetic dentist", there is also no recognition for Endodontist, Periodontist or Prothodontist
    The only recognised specialities are those of Oral Surgeon and Orthodontist


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