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Three Representatives

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3 like home

28.02.2012 16:06 #16
Registered User
Coverage back for all just now Patrick
29.02.2012 12:00 #17
Great, thanks for letting me know.
29.02.2012 22:04 #18
Just a warning. 3 UK in northern ireland can be pretty rubbish. When the guy sold it to me he told me there was great coverage in the area but it constantly lands me in trouble with the girlfriend cos it disconnects all the time leaving me without coverage until I notice and manually search

lucky I don't live the other end of the street thought - can't get anything at all there
05.03.2012 19:25 #19
Registered User
Yeah the 3UK network up north is patchy at best alot worse than here on 3IRL.
06.03.2012 19:43 #20
I have just checked my most recent bill and I've discovered that while I was in NI last month I was charged for incoming calls from Ireland even though I had selected the 3 UK Network. Patrick can you explain why this isn't included?
07.03.2012 11:18 #21
No Alex, I can't - that's really strange. Will you send the details through to Fiona by clicking on the link in my signature?
07.03.2012 15:17 #22
Registered User
Originally posted by alexw
I have just checked my most recent bill and I've discovered that while I was in NI last month I was charged for incoming calls from Ireland even though I had selected the 3 UK Network. Patrick can you explain why this isn't included?


I have had that problem, The Customer Care said when I rang them up it was because i had the better EU Roaming rates Add-On and that causes problems with the 3LikeHome Package,. Took off that add-on, and refunded me the 10 euro i was charged. No More problems.

Although its strange that you can't have the addon for the better EU rates and 3LikeHome
07.03.2012 16:24 #23
Originally posted by Three: Patrick
No Alex, I can't - that's really strange. Will you send the details through to Fiona by clicking on the link in my signature?

PM sent
08.03.2012 13:05 #24
You can. So when you're outside of Three Like Home countries and you have it enabled, you're basically charged the EU roaming rates.
13.03.2012 11:34 #25
Registered User
Went again today for about 40 mins then tried to put me on 3 Ireland and then back to 3 uk but could not activate cellular data....

Back now. Getting annoyed with this. I missed 3calls in that time frame
13.03.2012 14:39 #26
We've passed your feedback on to Three UK for you.
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