Please post useful information on taixs here, be it for passengers, drivers or others.
Infomation only please, no comment or opinion.
http://www.taxireg.ie/ - this is the main industry website.
http://www.worldtaximeter.com/dublin - this site will provide you with a fairly accurate idea of the pricing of a journey in Dublin.
http://www.taxi-mart.co.uk - this is a great site for a huge range of products in the taxi game.
http://www.discounttillrolls.ie - this site supplies cheap till receipt rolls for anyone in the business.
http://www.pumps.ie - this will give drivers the best idea of were the cheapest fuel in the country is to keep expenses down.
Taxi fares in Ireland are as follows.....
Monday-Saturday 8AM-8PM; €4.10 for the first kilometer or 170 seconds and €1.03 per KM or over 14KM or 40 minutes, €1.35 for the next 15 KM or 42 minutes and €1.77 per KM
Sundays, Public Holiday's and anytime between 8PM to 8AM; €4.45 for the first KM, €1.35 per KM or over 14KM or 40 minutes, €1.55 for the next 15 KM or 42 minutes and €1.77 per KM thereon.
Christmas Eve 8PM-8AM St. Stephen's Day and New Years Eve 8PM-8AM New Years Day, €4.45 for the first KM/170 seconds and €1.77 per KM thereafter.
If a taxi is booked by any means other than at a rank or on the street (Eg, if you phone, e mail, SMS or web book a taxi), a €2 booking fee applies. There is a €1 per extra passenger i; in the case of kids it is €1 per two kids. There are no other charges for baggage, luggage etc anymore. Road tolls or parking charges, if incurred, are added onto the fares as "extras".
Note that where a taxi firm offers a discount, these discounts are taken off the metered fare only; road tolls are not included in the discount. Also, not every firm offers a discount. You are entitled to ask a taxi hailed off the street for a discount off the fare but don't cry on my shoulder if you don't get one
Oh yeah, if you lose something in a taxi, the Carriage Office still deals with lost property. In Dublin, this is located in Dublin Castle; local counties have dedicated Gardaí who deal with PSV issues so contact your local station.
Other than that, all taxi enquiries for entry into the industry are dealt with initially by the Taxi Regulators Office. This includes purchasing taxi plates. Currently new, they are €6,500, wheelchair taxis are cheaper and generally carry more people but the range of suitable vehicles are lesser and dearer to operate/fuel/service. Bear in mind that this does not include the actual roof sign, meter, printer and fitting of same so budget another €800-€1,000 for same. Plates can be purchased second hand for €5,000; this will usually include roof sign meter and printer.
All cars used must be pre-tested before they can be okayed to work legally as taxis and they must be insured, and taxed as taxis to be road legal; contact the Taxi Regulator for more information about minimum standards required.
As a customer it is your right to choose which taxi you wish to travel in. You do not have to travel with the first taxi on the rank. You do not have to give a reason to the driver as to why you wish to travel in his/her vehicle nor do you have to give a reason to any other taxi as to why you don't wish to travel in their vehicle.
When travelling in a taxi you should make yourself aware of the drivers ID which should be placed on the dashboard within easy view of the customer. If this is not displayed either ask the driver to see it or refuse to travel with them. If for any reason you have a complaint against the driver, vehicle, cost or the service received you will need a printed receipt (entitled to by law), this receipt should clearly display the licence number of the vehicle, (the licence number is also available form the yellow discs displayed on the front and back windows) and if possible the name and licence number of the driver. You should contact the taxi regulator with any complaints. A complaint form is available to download on line. All complaints need to be received in writing. If the drivers refuses to give you a printed receipt take as many of the details as you can and if you are in a position to do so contact the local Garda. It is almost impossible to have a complaint followed up on without some if not all of this information.
Please remember its against the law to refuse to pay a taxi or a hackney fare.
If you are unhappy with the fare get a receipt and contact the taxi regulator and not the garda as the garda do not deal with this kind of complaint.
Never refuse to pay the fare the garda will arrest you for not paying the fare if they are called even if you feel you are getting over charged.
A Hackeny fare should be agreed before you enter the car as there no price controls on hackneys and you must pay what ever he says if you do not agree the fare before you enter the car.
Most drivers cannot change a €50 note so if you intend to pay with one please tell the driver before you start the journey so he can stop at a shop for you to get change.
Just to remind you its against the law hire a taxi or hackney without having money on your person..... stopping at the bank or going into your house for money is by agreement with the driver only.
If the driver agrees to let you leave the car to get the money from your house make sure you leave something of value with him ... phone ect.....meter keeps ticking like your heart so be quick.
A few other points to remember....
You can't eat that kebab/burger/duck curry in the car on the way home, or even on the way anywhere. The same applies to drinking anything in the car, be it beer or gin or cider or hot chocolate or minerals or smoothies or putting on make up or bottles of any liquid (Try cleaning it off seats); if it's consumable then it's not allowed to be consumed in a taxi. Apart from the fact that it stinks the car out, it is illegal and if it messes the car up, you may be liable for a soiling fee of €140 on top of your fare home. It may sound like a lot of lucre but a professional interior valet can cost up to €100 plus the taxi is off the road for at least a day after being messed up.
If you require a taxi to go a certain route or road to your destination, please let the driver know in advance of leaving. You are entitled to go the route you please (within reason) but with one way systems, traffic lights etc to allow for, sometimes it takes a second or two to map out a route in the head. Likewise, if there are a few people in your party going to different places, let him know before you go to try and avoid doubling back en route.
Bags and luggage are not charged on the meter as extras. If you have a few cases or bags to move, the driver will help you load them into the car and out when you get to your destination. Normally these will be put in the boot though in some cars it can vary; a few vans have luggage holds in the front. If you know in advance that you have a huge amount to move (ie, 4 suitcases or more), either ring a cab company and ask for a larger car or pick a larger one from a rank if you are coming from a hotel or train.
Excellent posts by all here.
I particularly like the one about the eating and drinking in the taxi as that is one that I have major issues with. Many a row have I had with people who want to eat curry chips, fried rice (with their fingers) pizzas, getting into the car with bottles of beer and in one case a muppet trying to get in with a full pint of Guinness telling me he wouldn't spill it. FFS.
We are not mobile restaurants, bars or discos. We are providing a service to the public to get them from A to B safely and move on. We dont have time during our busy periods especially on a Friday and Saturday nights to be cleaning up your mess after you.
Children are 2 for a euro but importantly you get the first child free, the counting of children for fare starts at the second child, First child under 12 free, 2 or 3 children €1.00, 4 or 5 children €2.00 & 6 or 7 children €3.00.
Easy way to remember it is, any odd numbered children left at the end of counting are not charged for.
And kids in arms don't get charged for period
Just a couple of quick ones.
1, There is no need for passengers to sound so apologetic when paying with coins. Change is always welcome.
2, And I cant stress this one enough. If you only have a €50 note tell the driver at the start of the trip so it can be determined if a stop for change needs to be made on route. We are not banks or shops who have access to large amounts of change. This will reduce unneccesary hold ups at the end of a journey for both passenger and driver.
3, If you order a Taxi to your home only do so when your ready to go. Most companies nowadays will dispatch a car immediatly and the driver is entitled to start the meter once you know he has arrived. Booking for a specific time is optimal if you think you need time to get ready. Be aware though, once again the driver is entitled to start the meter as soon that time is reached and they are outside the point of collection, house etc.
Large van taxi's do not cost anymore than cars
Commission for Taxi Regulation website
Making a complaint
Complaints Form pdf
And if you dont pay the fare (this happened to me last night) well then the next step is bring you to the nearest garda station or they will be phoned and thankfully (thanks to the gardai in Ballina) I will get what is rightfully mine. The fare for going out to the middle of nowhere to pick you and your friends up and bring you home. I had the meter on everything above board but you refused to pay your fare. You bring it on yourself if you dont pay. My car does not run on fresh air or water. I expect to be paid for doing you a service.
as in town to night and went for a taxi,went to my bag no money:eek:went down the taxi queue said i will pay at home,i was told no no no i know people do this and the taxi person is stuck,got a very nice man his name was joe and he was from blackrock taxis,just like to say thank you joe,am home safe and sound